Jobs · OTHR

Vendor Relationship Specialist, Pharmacy Network

OpenLoop · United States · 4 wk ago
RemoteRemoteOTHRFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: About OpenLoop (company description) but not needed as heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. So we need sections: About the role (maybe from "About The Role" paragraph). Responsibilities (list of duties). Requirements (maybe required qualifications). Qualifications (maybe preferred qualifications). Skills (maybe cross-functional communication etc). Benefits (listed). Pay and Schedule: not mentioned, so omit. We must preserve all substantive info, not invent. Remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to format:

About the role

then

... prose from About The Role section (the paragraph after "About The Role"). Then Responsibilities: list bullet points from "What You'll Do". Use

  • . Then Requirements: maybe "Required Qualifications" list. Use
    • . Then Qualifications: "Preferred Qualifications" list. Then Skills: maybe combine cross-functional communication etc from Required Qualifications? Could also extract from "Who You Are" bullet points? Actually "Who You Are" includes traits. Could treat as Skills. But we need to decide. The instruction: Use sections only when posting has real specific content. We have content for Skills: "Strong cross-functional communication; effective with operational, clinical, technical, and finance audiences." etc. Also "Comfortable establishing process, standards, and documentation where little exists." etc. Could put those under Skills. Benefits: list from "Our Benefits". Use
      • . We must not include Pay or Schedule. We must not include Job ID etc. We must output only HTML fragment. Let's extract content precisely. About The Role paragraph: "OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. The Pharmacy Operations & Supply Chain team owns the journey from the moment a provider writes a prescription to the moment medication reaches the patient's door — including the network of 20+ pharmacy partners that fulfills that volume across all 50 states. As Vendor Relationship Specialist, Pharmacy Network, you are the single owner of that partner network. You hold the relationships, negotiate the pricing, qualify and bring on new partners, and are accountable for having the right capacity and the right state coverage in place before demand arrives. This network carries a significant share of total order volume, and today it's managed informally by one leader along everything else — you're taking it over and building the operating standard for how it runs." We'll put that in

        . Responsibilities: list from "What You'll Do". Let's extract each bullet: - Own the partner network end to end. Serve as the primary point of contact across 20+ pharmacy fulfillment partners — relationships, capacity, product and formulary coverage, and performance. You are who partners call, and the person accountable when something needs to move. - Negotiate pricing and terms. Own commercial conversations directly with partners, trading cost against capacity, coverage, and turnaround rather than optimizing price in isolation. - Source and qualify new partners. Identify, cold-outreach, and qualify new pharmacies against capacity, product capability, licensure, and compliance. Build the qualification framework itself — it doesn't exist today. - Own 50-state coverage. Maintain coverage for every medication on the formulary. When a new medication launches without full coverage, you're accountable for finding and onboarding partners licensed in the gap states and getting it live. - Manage network capacity against demand. Work from the team's demand forecast to grow or rebalance partner capacity ahead of volume, and give partners forward visibility on what's coming so they can plan production — rather than reacting once we're over capacity. - Support partner onboarding and integration. Shepherd new partners through integration alongside the Systems & Formulary team so new capacity comes online cleanly. - Build the standard. Establish repeatable process, partner scorecards, and documentation for how we manage the network, so it lives in a system rather than in one person's phone. - Verify performance in person. Visit partner sites periodically to confirm capability, quality, and compliance firsthand and to deepen relationships that are otherwise maintained remotely. - Partner cross-functionally with Demand & Supply Planning, Systems & Formulary, Patient Support, and Licensing & Credentialing to resolve issues that span the order lifecycle. - Other duties as assigned. We'll put each as

      • . Requirements: "Required Qualifications" list: - Bachelor's degree or equivalent experience. - 6+ years in vendor, partner, supplier, or network management, with direct ownership of a partner portfolio. - Working knowledge of 503A compounding pharmacy operations — state licensure, compounding capability, and how capacity varies by medication. - Demonstrated ownership of pricing and commercial negotiations, independently. - Track record sourcing and qualifying new partners from scratch, including cold outreach. - Comfortable establishing process, standards, and documentation where little exists. - Strong cross-functional communication; effective with operational, clinical, technical, and finance audiences. - Comfortable in a fast-moving, flat-structure environment with shifting priorities and a high-touch relationship load. - Willingness to travel to partner sites approximately every 4–6 weeks. We'll put as
        • . Qualifications: "Preferred Qualifications" list: - Experience managing a 503A pharmacy network for multi-state coverage at a telehealth, digital health, or DTC health company. - Familiarity with prescription ordering flows, formulary structure, titration schedules, or medication strengths and concentrations. - Cold-chain or temperature-controlled fulfillment experience. - Contract negotiation and vendor compliance or audit experience. - Experience building vendor scorecards, qualification frameworks, or capacity tracking from the ground up. We'll put as
          • . Skills: Could extract from "Who You Are" paragraph: "You've owned a partner or vendor book yourself — not coordinated one on someone else's behalf. You're comfortable picking up the phone to a pharmacy you've never spoken to, asking hard questions about capacity, and walking away when the answers don't hold up. You'd rather build the process than wait for one, and you're energized by a network that's growing faster than its operating model." Also from Required Qualifications we already have cross-functional communication etc. But we could still have a Skills section summarizing traits: ownership, proactive, process-building, comfortable with cold outreach, etc. However we must not invent or summarize away detail; we can list those as bullet points under Skills if they appear explicitly. The "Who You Are" paragraph contains those statements. So we can treat them as Skills. Let's extract bullet-like sentences: - You've owned a partner or vendor book yourself — not coordinated one on someone else's behalf. - You're comfortable picking up the phone to a pharmacy you've never spoken to, asking hard questions about capacity, and walking away when the answers don't hold up. - You'd rather build the process than wait for one. - You're energized by a network that's growing faster than its operating model. We'll put as
            • . Benefits: list from "Our Benefits": - Medical, Dental, and Vision plans - Flexible Spending/Health Savings Accounts - Flexible PTO - 401(k) + Company Match - Life Insurance, Pet insurance, and more We'll put as
              • . Now ensure we don't include any boilerplate like "About OpenLoop" etc. We could optionally include a brief company description? Not required as per headings list. The instruction: use headings for those specific sections; we can omit About OpenLoop. It's not in the list, so we should not include it as a heading. Could we include it as a paragraph under About the role? Probably not; better to omit. Thus final HTML:

                About the role

                OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. The Pharmacy Operations & Supply Chain team owns the journey from the moment a provider writes a prescription to the moment medication reaches the patient's door — including the network of 20+ pharmacy partners that fulfills that volume across all 50 states. As Vendor Relationship Specialist, Pharmacy Network, you are the single owner of that partner network. You hold the relationships, negotiate the pricing, qualify and bring on new partners, and are accountable for having the right capacity and the right state coverage in place before demand arrives. This network carries a significant share of total order volume, and today it's managed informally by one leader along everything else — you're taking it over and building the operating standard for how it runs.

                Responsibilities

                • Own the partner network end to end. Serve as the primary point of contact across 20+ pharmacy fulfillment partners — relationships, capacity, product and formulary coverage, and performance. You are who partners call, and the person accountable when something needs to move.
                • Negotiate pricing and terms. Own commercial conversations directly with partners, trading cost against capacity, coverage, and turnaround rather than optimizing price in isolation.
                • Source and qualify new partners. Identify, cold-outreach, and qualify new pharmacies against capacity, product capability, licensure, and compliance. Build the qualification framework itself — it doesn't exist today.
                • Own 50-state coverage. Maintain coverage for every medication on the formulary. When a new medication launches without full coverage, you're accountable for finding and onboarding partners licensed in the gap states and getting it live.
                • Manage network capacity against demand. Work from the team's demand forecast to grow or rebalance partner capacity ahead of volume, and give partners forward visibility on what's coming so they can plan production — rather than reacting once we're over capacity.
                • Support partner onboarding and integration. Shepherd new partners through integration alongside the Systems & Formulary team so new capacity comes online cleanly.
                • Build the standard. Establish repeatable process, partner scorecards, and documentation for how we manage the network, so it lives in a system rather than in one person's phone.
                • Verify performance in person. Visit partner sites periodically to confirm capability, quality, and compliance firsthand and to deepen relationships that are otherwise maintained remotely.
                • Partner cross-functionally with Demand & Supply Planning, Systems & Formulary, Patient Support, and Licensing & Credentialing to resolve issues that span the order lifecycle.
                • Other duties as assigned.

                Requirements

                • Bachelor's degree or equivalent experience.
                • 6+ years in vendor, partner, supplier, or network management, with direct ownership of a partner portfolio.
                • Working knowledge of 503A compounding pharmacy operations — state licensure, compounding capability, and how capacity varies by medication.
                • Demonstrated ownership of pricing and commercial negotiations, independently.
                • Track record sourcing and qualifying new partners from scratch, including cold outreach.
                • Comfortable establishing process, standards, and documentation where little exists.
                • Strong cross-functional communication; effective with operational, clinical, technical, and finance audiences.
                • Comfortable in a fast-moving, flat-structure environment with shifting priorities and a high-touch relationship load.
                • Willingness to travel to partner sites approximately every 4–6 weeks.

                Qualifications

                • Experience managing a 503A pharmacy network for multi-state coverage at a telehealth, digital health, or DTC health company.
                • Familiarity with prescription ordering flows, formulary structure, titration schedules, or medication strengths and concentrations.
                • Cold-chain or temperature-controlled fulfillment experience.
                • Contract negotiation and vendor

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