Vendor Performance Analyst

About the Role

Researches and analyzes vendor performance metrics and identifies root cause of recurring compliance issues. Prepares presentations for vendor onsite visits and facilitates problem-solving discussions. Researches shortage deductions, makes recommendations for repayment, and facilitates merchants’ business decisions on open balances.

Responsibilities

• Prepares presentations for key vendors that include relevant information and a focused message.
• Communicates analysis findings in a clear and concise manner.
• Understands vendor scorecard metrics and clearly explains assessments to suppliers and cross-functional stakeholders.
• Thoroughly researches assignments and draws logical conclusions from data.
• Regularly engages with key vendors via email, video calls, and onsite visits to address compliance issues and offers suggestions for performance improvement.
• Listens to vendors' concerns and keeps them apprised of progress on open issues.
• Speaks frequently with buyers to discuss key vendors' compliance issues, providing clear and comprehensive explanations of root causes and potential solutions.
• Proactively advises as new issues appear and follows through on issues with a sense of urgency.
• Presents vendor overviews to senior merchants and leadership.
• Utilizes strong organizational partnerships to enhance information sharing, support informed decision-making, and achieve objectives.
• Maintains professionalism across all communication channels.
• Maintains a high level of quality in deliverables, including reviewing vendor scorecards, analyzing performance data, and preparing presentation materials for vendor meetings.
• Processes buyer expedite and exemption requests.
• Checks deliverables for accuracy before submission to avoid rework.
• Demonstrates consistency and thoroughness in work output.
• Follows direction and is comfortable working in ambiguous situations; open to new ideas and work processes.
• Demonstrates a team-player mindset in execution of work; embraces corporate and departmental initiatives and proactively participates in completing team goals.
• Strives to improve existing processes and seeks continued personal growth in role.
• Prioritizes tasks with strong time-management skills and uses business acumen to anticipate the needs of the business.
• Adjusts to changes in work priorities, assignments, and company/department needs while remaining productive.
• Prioritizes deliverables appropriately and consistently meets work deadlines through strong target focus.

Requirements

• College degree preferred.
• 2-5 years of supply chain or logistics work experience preferred.

Skills

• In-depth knowledge of current and emerging policies, practices, trends, technologies, and business insights.
• Strong organizational skills in managing assigned research projects and deliverables.
• Demonstrates curiosity and eagerness to learn additional skills; independently pursues new knowledge as part of self-development.
• Strong time-management and prioritization skills.
• Adaptability to change and flexibility in adjusting to new work priorities.
• Attention to detail and accuracy in work output.

Benefits

• Competitive wages.
• Flexible hours and an associate discount.
• Medical, dental, and vision coverage.
• Life and disability insurance.
• Paid time off and paid holidays for full-time associates.
• 401(k) plan.
• Training and development opportunities.

Pay

Min-Mid $50,000.00 - $65,000.00 (salaried). Individual pay decisions will be based on qualifications, education, job-related skills, relevant experience, and geographic location.

Schedule

Full-time, hybrid.