Vendor Onboarding Specialist

At Welltower, we’re transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday. We’re looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand.

About the role

The Vendor Onboarding Specialist supports vendor onboarding for the Capital Projects/Redevelopment team by compiling and reviewing documentation to ensure compliance with licensing and insurance requirements. This role partners with Risk Management to resolve discrepancies, collaborates with project teams, and drives process improvements to enhance efficiency and execution. This position is based in our Plano, TX office and reports directly to the Invoice Manager, Capital Administration.

Responsibilities

• Compile comprehensive vendor onboarding packages, including thorough reviews of licenses and insurance to ensure compliance with company policies.
• Collaborate with Risk Management to address and resolve insurance discrepancies promptly and effectively.
• Foster collaboration and synergy among project team members to enhance productivity and achieve project objectives.
• Continuously assess and refine project processes to drive efficiency and effectiveness, contributing to ongoing improvement initiatives.
• Perform other projects and responsibilities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• At least 3 years of relevant experience.
• Bachelor’s Degree preferred or equivalent experience.
• Yardi/Payscan and Smartsheet experience preferred.
• Understanding of COI (Certificate of Insurance), Waivers and Endorsements.
• High degree of proficiency in Microsoft Office suite.
• Strong oral and written communication skills.
• Ability to manage multiple priorities and deadlines.
• Strong interpersonal skills; ability to relate and to get along with others.
• Ability to make decisions on minor issues in accordance with company policy.
• Demonstrate organizational skills and ability to manage multiple projects simultaneously.

Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.

Benefits

• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans
• Tuition Assistance Program
• Comprehensive and progressive Medical/Dental/Vision options
• Professional Growth

About Welltower

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.