Vendor Management Professional

The Senior Vendor Management Professional serves as a liaison between vendors and the organization, handling moderately complex to complex issues that require in-depth evaluation of variable factors.

Responsibilities

• Review and negotiate terms of vendor contracts.
• Communicate with vendors regarding daily matters and develop positive relationships.
• Monitor vendor performance and research invoice or contractual issues to resolve discrepancies.
• Influence department strategy and make decisions on moderately complex to complex technical approaches for project components.
• Perform work with considerable latitude in determining goals and approaches to assignments.

Requirements

• Progressive operational experience.
• Leadership experience over a large metric-intensive operational unit.
• Strong facilitation skills.
• Passion for contributing to an organization focused on improving consumer experiences.

Qualifications

• Bachelor’s Degree (preferred).
• Master’s Degree (preferred).
• Certification with Six Sigma or the Project Management Institute (preferred).
• Prior experience in a healthcare or insurance setting (preferred).
• Knowledge of Medicare Advantage (preferred).
• Grievance and Appeals experience (preferred).
• 3 or more years of experience with pharmacy claims processing (preferred).

Work Arrangement

• This is a remote position.
• Self-provided internet service must meet the following criteria:
  • Minimum download speed of 25 Mbps and upload speed of 10 Mbps.
  • Wireless, wired cable, or DSL connection suggested.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.
• Occasional travel to Humana's offices for training or meetings may be required.

Schedule

• Scheduled Weekly Hours: 40

Pay

• Starting base pay range: $78,400 - $107,800 per year (varies based on geographic location, skills, knowledge, experience, education, and certifications).
• Eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off (including company and personal holidays, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance.
• Additional opportunities designed to support whole-person well-being.