Vendor Brand Specialist, William Grant & Sons (LAX - Tom Bradley International Terminal)

What you'll be doing?

• Work as a brand ambassador for William Grant & Sons, a premium spirits company.
• Build customer loyalty and relationships while meeting sales and productivity targets.
• Sell merchandise to customers, ensuring transactions are completed professionally and promptly.
• Identify and recommend products based on customer preferences and respond to customer inquiries and complaints courteously.
• Assist other sales staff during peak periods to maintain smooth customer service.
• Ensure the store's floor presentation meets brand and DFS requirements and maintain reasonable stock levels.
• Direct customers to merchandise, services, and facilities within the store.
• Aid the management team in coordinating merchandising activities such as inventory management and promotional events.

Requirements

• High school diploma or equivalent work experience in sales or customer service.
• At least 2 years of relevant experience in a retail setting, preferably in luxury sales, spirits, wine, or brand ambassador roles.
• Comfortable with one-on-one customer service and clienteling.
• Proficient in using the Point of Sale (POS) terminal for accurate and quick transaction handling.
• Able to work in a fast-paced, high-pressure environment.
• Positive attitude and high energy level.
• Flexible to work various shifts including weekends, nights, and holidays.
• Secondary language skills are beneficial but not required.

Benefits

• Day one health benefits.
• 401(k) plan contributions.
• Paid time off.
• Paid holidays.
• Monthly commission.
• Uniform allowance.
• Parking reimbursement.
• Employee discounts.

Pay and Schedule

• Base hourly rate of $24.50.
• Eligible for commission.