Vendor Billing Specialist

R&D Transportation Services, Inc. (R&D) has worked with California Regional Centers and school districts since 1991 to deliver a comprehensive brokerage model that includes scheduling, billing, contract administration, customer service, and quality assurance for Field Operations. R&D coordinates with vendors to ensure safe, reliable, and efficient transportation services for people with developmental and physical disabilities.

About the role

R&D’s Transportation Planning Department drives the organization’s mission to promote safe, efficient, reliable, and cost-effective transportation solutions. This position focuses on processing vendor billing submissions and providing clerical support to the department, ensuring high standards of service delivery and strong partnerships with customers.

Responsibilities

• Examine and process vendor billing invoices within established timelines to ensure electronic fund transfers meet contractual expectations and billing deadlines.
• Collaborate with Schedulers to resolve billing inconsistencies and errors for vendor submissions exceeding scheduled allowable units.
• Work extensively with regional center fiscal departments on fiscal year-end POS transitions.
• Create invoices and billing materials for vendors and Regional Centers.
• Complete and reconcile Monthly/Adds Deletes reports to monitor Purchase of Services (POS) authorizations.
• Generate monthly quantitative billing authorization reports.
• Process and notify vendors of liquidated damages in alignment with vendor contracts.
• Collect and track data on vendor information, monthly/quarterly report data, cost-savings plans, billing hours, rate methodologies, and procedural applications.
• Research, resolve, and respond to customer questions, complaints, and comments related to the department.
• Follow the most recent DDS guidelines and directives for transportation provider requirements and reimbursement.
• Prepare and present reports, correspondence, and presentations.
• Generate accurate billing reports, including routing and ridership figures, based on work from the Scheduling Department.
• Create monthly customized billing reports (using Excel) as requested by customers and the department manager.
• Build and maintain positive working relationships with the R&D team, transportation service providers, and regional center staff.
• Resolve and respond to customer needs in a timely manner.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree (B.S.) in finance, accounting, or a BA from a four-year college or university; minimum five years’ progressively responsible experience in billing administration or a related field; or equivalent combination of education and experience.
• Demonstrated ability in accounting principles, procedures, auditing, accounts payable, and computerized routing/scheduling software (preferred).
• Excellent written and verbal communication skills, with proficiency in MS Applications, particularly advanced Excel.

Skills

• Accounting theories, principles, and practices.
• Financial, analytical, statistical, and mathematical methods and procedures.
• Advanced proficiency using MS Excel for data tabulation and reporting.
• Organizational, time management, and prioritization skills.
• Knowledge of passenger transit system safety culture, operations, and scheduling.
• Understanding of applicable local, state, and federal laws, rules, and regulations governing transportation policy.
• Problem-solving and critical-thinking abilities.
• Ability to read, analyze, and interpret instructions in written, oral, diagram, or schedule form.
• Strong numeracy skills, including advanced mathematics, algebra, geometry, statistics, and interpreting bar graphs.
• Professional interaction with employees and outside representatives at various levels.
• Conducting comprehensive studies and analyses.
• Computer proficiency in Windows 10 and Microsoft Office 365.
• Experience with Versatrans routing and planning system (preferable) or other computerized routing and planning programs.

Physical Demands

• Regularly required to sit and use hands to finger, handle, or feel (primarily for computer keyboard and mouse use).
• Frequently required to reach with hands and arms, talk, or hear.
• Occasionally required to stand, walk, and lift and/or move up to 10 pounds.
• Specific vision abilities required include close vision and color vision for computer use and routing programs.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions and physical demands of the position.

Pay

$25.00 - $27.00/hour