Vendor Account Specialist

About the role

Join Neighborly, the hub of service brands connecting customers to top-notch local experts for home and business repair, maintenance, and enhancement. With over 40 years of experience, we focus on strategic innovation to build the future of home and business services. As a Vendor Account Specialist on the ProTradeNet team, you will ensure franchise compliance and facilitate smooth audit processes through strong attention to detail, communication, and dependability.

Responsibilities

• Collect purchasing reports from Vendors and follow up to clarify any issues with reporting and/or payments.
• Perform data entry and data management with a focus on accuracy and attention to detail.
• Process and track vendor invoices, rebates, sponsorships, and payment requests.
• Monitor outstanding balances and follow up on required documentation.
• Reconcile vendor payments, rebates, and program participation.
• Partner with Treasury, Accounting, Marketing, Brand Presidents, Franchise Business Coaches, and Operations to resolve payment questions and ensure timely processing.
• Coordinate communication between internal departments and external vendors.

Requirements

• Basic understanding of general accounting concepts, processes, and procedures.
• Strong Microsoft Excel skills (PivotTables, VLOOKUP/XLOOKUP, formulas, data analysis).
• High School Diploma or General Education Degree (GED) required.

Skills

• Vendor management
• Process improvement
• Cross-functional collaboration
• Data analysis
• Project coordination

Schedule

• Full-time, Monday – Friday, 8 AM – 5 PM local time zone.
• Hybrid working model with office locations in Irving, TX (500 E John Carpenter Fwy) and Waco, TX (1010 N University Parks Drive).

Pay

Competitive pay commensurate with experience.

Benefits

• Comprehensive benefits offerings (see Neighborly Benefits).
• Equity and bonus opportunities.