Vending Support Specialist

About the role

Join the PTSolutions Team - one of the Top 100 industrial distributors in the U.S., with 40+ locations and a growing national presence. We help manufacturers streamline their operations with advanced vending and inventory systems.

Responsibilities

• Install and set up vending systems at customer locations
• Perform preventative maintenance, repairs, and troubleshooting
• Train customer teams on system operation and inventory best practices
• Conduct cycle counts, restocking, and basic machine calibration
• Maintain accurate customer and product information in our database
• Partner with sales and inventory teams to resolve on-site issues quickly

Requirements

• Field service or hands-on mechanical experience (preferred: industrial, vending, or warehouse automation)
• Strong troubleshooting and repair skills
• Great customer service and communication
• Attention to detail with accurate recordkeeping

Qualifications

• Hands-on expertise in industrial, vending, or warehouse automation
• Proven ability to troubleshoot and repair complex systems
• Excellent customer service and interpersonal skills
• Detail-oriented with strong organizational abilities

Skills

• Strong problem-solving and technical skills
• Effective communication and customer service skills
• Ability to work independently and as part of a team
• Proficient in using computer software for data entry and management

Benefits

• Competitive pay with overtime eligibility
• Paid holidays, paid vacation, and attendance awards
• Medical, vision, and dental insurance (company-paid dental)
• 401(k) with company match
• Tuition reimbursement and growth opportunities
• Company-provided uniforms and training