Vending Support Specialist

Position Responsibilities

• Set up, program, and troubleshoot tool & MRO industrial vending machines.
• Answer and respond to multiple calls daily while creating & logging service tickets.
• Regularly maintain an accurate inventory for each machine at each customer; remotely via the communicated machine data & onsite as required.
• Communicate with all customer personnel in a timely, professional, and courteous manner.
• Quickly respond to customer demand for replenishment & additional product lines in their VMI programs.
• Maintain quality service levels and process efficiencies while providing for continuous departmental improvements.
• Effectively coordinate with local Field Sales, Sales Manager, and VMI Manager regarding customer accounts & best practices.
• Prepare and complete orders for delivery or pickup according to schedule (pick, load, pack, wrap, label, ship).
• Receive, sort, and place materials or items on racks, shelves, or in bins according to organizational standards.
• Aid with other projects & duties when the business needs require.

Required Experience

• Must be age 21+ in order to drive a company vehicle.
• Valid drivers license with clean driving record.
• High School Diploma or GED Equivalency.