VEN Centers Outreach Specialist (Mohave County)

About the role

About Our Client: Arizona Liver Health (ALH) operates in clinical research and patient treatment within hepatology and infectious diseases. The organization focuses on improving care standards and advancing medical innovation through clinical trials, emphasizing patient safety, regulatory compliance, and high-quality clinical data. ALH maintains a network of research and treatment sites staffed by skilled professionals to meet evolving clinical research and patient care needs.

About the Opportunity: The VEN Centers Outreach Specialist (Mohave County) is a pivotal role responsible for patient outreach and advocacy to reduce barriers to treatment for viral hepatitis and related infections. This position contributes to the elimination of viral hepatitis by connecting high-risk populations with care and treatment services, supporting patient engagement, and facilitating education and testing. The role has a significant impact on community health by enabling access to necessary treatments.

Responsibilities

• Coordinate with local health departments, community groups, medical facilities, and treatment centers for outreach and service collaboration.
• Conduct outreach to viral hepatitis high-risk communities.
• Provide individualized education and risk reduction plans for at-risk populations.
• Complete testing for viral hepatitis and other STIs.
• Perform psychosocial assessments to identify barriers to treatment.
• Support patients interested in or undergoing treatment.
• Identify and re-engage patients who have fallen out of care.
• Utilize electronic medical records and reporting systems for patient tracking.
• Maintain documentation according to healthcare regulatory standards.
• Maintain regular patient contact and accurate record-keeping.
• Adhere to HIPAA and confidentiality policies.
• Stay current on trends and prevention efforts related to HIV, HCV, and STIs.
• Identify patients who test positive in cooperation with community resources.
• Arrange and provide group education in collaboration with partners.

Requirements

• Proficiency with Microsoft Office and electronic medical records (eCW).
• Strong verbal and written communication skills.
• Ability to work independently in a remote environment.
• Skilled in remote communication tools.
• Awareness of quality-of-care metrics.
• Strong interpersonal skills and cultural sensitivity.
• Flexibility for changing schedules and occasional evenings/weekends.
• Knowledge of public health principles related to HIV, HCV, STIs, and harm reduction.
• Phlebotomy experience preferred.
• Bilingual Spanish-speaking highly preferred.
• Problem-solving abilities with systems and processes.
• Bachelor's degree in public health, nursing, social work, or related field.
• Preferred experience in infectious disease, substance treatment, or human services.

Pay

Salary range of $50,000 to $65,000 per year, depending on experience and qualifications.

Benefits

• Health, Dental, and Vision insurance with HSA plans and employer contribution.
• Three weeks of paid time off.
• Five days of sick time.
• Seven company holidays plus two company half-days.
• 401(k) plan with 6% company match.
• Short and long-term disability coverage.
• Continuing education assistance.
• Access to shared company vehicles for required travel.

Schedule

Flexibility for changing schedules and occasional evenings/weekends.