Vehicle Operations Supervisor

A Day in the Life

At Hertz Rent a Car, we're driven by excellence and powered by people. Our team thrives in a fast-paced, customer-focused environment where attention to detail and teamwork make all the difference. If you're organized, motivated, and ready to support a dynamic vehicle operation, this is your opportunity to grow with us!

Responsibilities

• Host huddles to communicate vehicle priorities and daily goals for employees
• Ensure the location is set up for success and the employees have all necessary supplies and cleaning products
• Support with lot set-up to ensure efficient flow of vehicles throughout the day
• Observe VSA operations, ensuring that all VSAs are complying with standard procedures and quality of work via random car audits
• Maintain a clean and organized Conveyor Belt role to enhance operations
• Monitor radio for any additional requests for support from Vehicle Ops staff
• Check daily productivity levels of each employee and highlight strong performance and provide live coaching to poor performers
• Maintain a clean and organized lot, storage, and supplies as needed
• Host training for newly introduced standards of work in coordination with Vehicle Ops Managers / GMs and support with onboarding

Qualifications

• Must be 20 years of age or older
• High School Diploma or Equivalent
• 4+ years in an operations role, preferably with increased responsibility
• Working knowledge of operational / maintenance logistics or transportation
• Strong communication skills and attention to detail
• Ability to delegate effectively
• Strong time management skills
• Adaptable and flexible, ability to quickly change direction and focus
• Self-starter with ability to work autonomously
• Ability to work in inclement weather outdoors
• Flexible scheduling including nights, weekends, and holidays as needed
• Computer literate with strong keyboarding skills
• Ability to manage, develop and motivate staff; to include process improvement