Vehicle Operations Specialist – New Center Opening (Mission Viejo)

About the role

Lucid is a company dedicated to creating exceptional mobility experiences through innovation. We are known for our award-winning vehicles, which redefine segments with exceptional range, performance, design, and space. Our vehicles are built on our proprietary technology and software-defined vehicle architecture, with design, engineering, and production happening in-house across global offices and manufacturing facilities. Our team comes from diverse backgrounds, united by a shared commitment to excellence.

Responsibilities

• Monitor and manage the location's physical vehicle inventory, ensuring vehicles are in ready-to-sell condition and lots are clean and organized.
• Conduct lot walks and physical inventory to ensure inventory accuracy.
• Partner with internal allocations team to inform of inventory needs.
• Ensure inventory is well-maintained and appealing, performing software updates, cleaning, and charging vehicles as required.
• Partner with internal teams to manage lease return, trade-in, and fleet vehicles on-site.
• Coordinate logistics for vehicle movements as required between Lucid facilities and third-party locations.
• Maintain and monitor inbound shipments of vehicles from manufacturing or third-party facilities.
• Perform and verify vehicle intake inspections and ensure inbound cars comply with quality standards per Lucid’s defined quality intake assessment.
• Liaise with the Service team in case of required repair work.
• Partner with sales teams on the status of vehicle readiness.
• Assist with new vehicle deliveries during high volume periods and daily operations as required.

Qualifications

• 2+ years of professional experience in operations or support role.
• Passion for a fast-paced, high-growth environment.
• Detail-oriented and focused on providing great experiences by improving efficiencies.
• Self-starter and quick thinker with high attention to detail who thrives in ambiguous and rapidly changing situations.
• Excellent interpersonal and organizational skills with the ability to relentlessly prioritize.
• Willingness to be hands-on with all vehicle operations.
• Ability to work evenings and weekends in a retail environment.
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire.
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.

Preferred

• Proficiency with Salesforce or other CRM.
• Prior experience in the automotive sector.
• A Bachelor’s degree is preferred, or equivalent experience in business, marketing or related discipline.

Benefits

• Comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan.
• Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program.