Vehicle Operations Specialist

Required Skills & Experience

• Strong verbal and written abilities to effectively interact with clients, vendors, and internal teams.
• Skilled in computer-based programs, including data entry, Excel, and order management systems.
• Ability to identify issues, resolve discrepancies, and maintain accuracy and efficiency in all tasks.

Career Benefits

• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program

Additional Duties

• Coordinate Communication: Handle inbound and outbound calls to external vendors, clients, and customers to obtain status updates, confirm vehicle locations, and gather necessary information to meet operational requirements.
• Maintain Accurate Records: Update accounts with essential details such as order notes, contact information (names, addresses, phone numbers), and account numbers across internal systems and external platforms.
• Process Transportation Orders: Enter and manage transportation notes for each order using relevant computer applications, ensuring accuracy and compliance.
• Ensure Order Accuracy: Follow up on submitted orders to verify correctness, resolve discrepancies, and update deficient information promptly.
• Data Management & Reporting: Create and maintain spreadsheets to track customer orders, inventory levels, and key reminders. Organize existing data for easy access and reporting.
• Inventory Oversight: Monitor and manage daily inventory to ensure proper allocation and availability.
• Performance Analysis: Collect and analyze data trends to identify opportunities for process improvement and enhance operational efficiency.