Vehicle Licensing Technician

About the role

Do you thrive in a customer-facing role? We are hiring Vehicle Licensing Technicians for our Fort Collins, Loveland and Estes Park Clerk and Recorder's Vehicle Licensing Offices. Vehicle Licensing Technicians help serve a population of more than 300,000 Larimer County citizens by processing vehicle titles, registrations, and so much more. If you enjoy providing excellent customer service, this is a great opportunity to start a career in the constantly growing, always interesting Vehicle Licensing field! To learn about the meaningful work we do, visit our website: https://www.larimer.gov/clerk/vehiclelicensing. Are you wondering what it is like to work for Larimer County? Take a moment to read why our employees love working here: https://www.larimer.gov/hr/careers/why-work-larimer-county

Schedule

The typical schedule for this position is 7:55 AM - 5:10 PM, Monday to Friday, with occasional partial Saturdays.

Responsibilities

• Helping customers in person and over the phone with various transactions, including but not limited to processing vehicle titles, liens, registrations, and persons with disability placards.
• Receiving, sorting, logging, and processing mail-in and drop-off vehicle titles, liens, registrations, and persons with disability placards.
• Assisting customers in the waiting areas by answering questions, providing resources, scheduling appointments, and directing the flow of customers into the office.
• Enforcing title and registration procedures established by Colorado Statutes, Rules, and Regulations of the Colorado Department of Revenue, as well as Larimer County Policies and Procedures.
• Enforcing Secure and Verifiable Identification procedures established by Colorado Statutes and Rules and Regulations of the Colorado Department of Revenue.
• Enforcing the Driver’s Privacy Protection Act of 1994 and Personal Identifiable Information regulations established by Colorado and Federal Statutes.

Skills

• Thrive in a fast-paced environment.
• Provide professional customer service.
• Establish and maintain effective working relationships.
• Communicate clearly and concisely, both verbally and in writing.
• Respond appropriately to difficult situations.
• Operate and maintain a computerized database.
• Demonstrate knowledge of general office practices and procedures.

Qualifications

• One (1) year experience in a clerical or customer service field or in the performance of similar duties and responsibilities required.
• Possess reliable transportation to be able to work in any County facility as needed and required.
• High School diploma or GED required.
• Commission as a Notary Public within six (6) months of hire required.

Benefits

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays

Physical reporting locations: 1601 Brodie Ave., Estes Park, CO 80517; 200 W Oak St., Fort Collins, CO 80521; 200 Peridot Ave., Loveland, CO 80537