Vehicle Acquisition Representative - St. Louis, MO

Enterprise Fleet Management, a business line of Enterprise Mobility, is seeking a Vehicle Acquisition Representative (VAR) to provide administrative support for the installation of aftermarket equipment (AME) on client vehicles. This role involves coordinating electronic documents, communicating with vendors, and ensuring efficient AME coordination.

About the role

This is a full-time, work-from-home position available to candidates residing in the St. Louis Metropolitan area or immediate surrounding MO/IL counties.

Responsibilities

• Provide administrative support for the installation of aftermarket equipment (AME) on EFM client vehicles.
• Serve as the administrative point of contact for AME vendors, delivering consistent, high-quality customer service to foster strong relationships.
• Request, collect, and process electronic documents required for the purchase and installation of AME.
• Work with internal teams and external vendor partners via phone, email, websites, and mail to coordinate installations, resolve issues, confirm order details, and ensure timely and accurate execution of tasks.
• Monitor and verify vendor completion timelines, providing timely vehicle progress updates.
• Review vendor status reports to ensure accuracy and progress, as assigned.
• Send and confirm receipt of purchase orders to AME vendors via email and phone.
• Accurately document all actions and communications in Salesforce and other relevant systems.

Requirements

• Must be 18 years of age or older.
• Must live in the St. Louis Metropolitan area.
• Bachelor’s Degree with one (1) year of administrative support and customer service experience OR High School Diploma/GED with two (2) years of administrative support and two (2) years of customer service experience.
• Relevant PC/computer experience plus working knowledge of multiple Microsoft programs, including Excel and Outlook.
• Ability to meet all work-from-home technical requirements.
• Authorized to work in the United States without requiring work authorization from our company now or in the future.

Work From Home Requirements

• Terrestrial cable or fiber internet connections are strongly preferred; satellite internet connections are not supported.
• High-speed internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms (validate using a speed test tool such as speedtest.net).

Skills

• Customer service
• Detail-oriented
• Analytical skills
• Communication
• Flexibility

Pay

The pay range for this position is $18.00 to $20.24 per hour USD, determined based on relevant education, qualifications, experience, skills, performance, and business needs.

Benefits

• Paid vacation and choice time days
• Medical, dental, and vision insurance benefits
• Dependent spending account and health savings account
• Life and disability insurance
• Fertility benefits
• Employee Assistance Programs
• Profit sharing and 401(k) employer match
• Discounts and more