Vault Supervisor

About the role

The Vault Supervisor position is within Brink’s U.S., a division of Brink’s Incorporated, a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. The company serves customers in over 100 countries through its network of operations in 52 countries.

Responsibilities

• Provide first line supervision to Vault employees
• Oversee daily vault operations including inventory management, opening and closing of branch and vault check in/out
• Coach and skill develop employees on a consistent basis
• Maintain and monitor performance of all staff, machines and workflows
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service and good communications with the customer base
• Affirm activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Assist Management as needed to meet branch goals
• Cross-train and perform other duties as assigned

Requirements

• Minimum of 3 years operations experience in a vault, cash or coin processing environment
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing
• A valid guard card or ability to obtain a guard card or any other required licenses

Qualifications

• Supervisory experience in a production environment
• Cash handling experience in the secure logistics or banking industry
• Experience in a coin processing environment
• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor’s Degree

Skills

• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor
• Ability to influence and lead

Benefits

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Brink’s is also committed to providing a drug-free workplace.