Vascular Clinical Specialist

About the role

The Vascular Clinical Specialist role will provide detailed technical support for vascular products and procedures to a wide range of clinical base including physicians, nurses and technicians. This individual will support sales representatives with coverage for critical cases, primarily focused on cases with physicians that require technical support on the safe and effective use of our products.

Responsibilities

• Provide clinical and technical support as well as education to Medtronic customers in vascular disease therapies.
• Product categories include but not limited to peripheral arterial disease, venous disease, embolization, carotid and fistula maintenance.
• Educate and provide information regarding clinical results and the clinical efficacy of our full vascular bag portfolio.
• Conducts regular calls to hospitals or clinics to support vascular sales, service and education objectives with high energy, product knowledge confidence to drive improved patient outcomes.
• Promotes and establishes education of the company’s products and/or services with one-on-one training sessions, in-service education programs and support of conferences.
• Receive direction from the Clinical Service Manager, District Sales Manager with collaboration from sales reps on case and technical support with physicians and staff.
• Support district sales strategy: work with sales representatives and managers to achieve business plans. This may include inventory support, and technical case support.
• Support all business activities including but not limited to training, PO collection and inventory management.
• Conduct cycle counts of inventory at customer accounts.
• Aid in resolving discrepant inventory levels.
• Lead efforts in accounts to obtain signed Consignment Agreements (CA) and Inventory Schedules (IS).
• Optimize return on invested inventory across the district.
• Recommend and monitor inventory levels in alignment with customer segmentation and pricing & contract strategies.
• Cook up and execute Phase-In and Phase-Out activities for product launches.
• Support Area and District sales strategy; work with sales representatives and service leaders to achieve business plan.
• Develop, build, and strengthen long-term relationships with stakeholders including key decision makers, customers and their staff, and administrators that drive business and therapy adoption.
• Pursue leads, assess needs, and provide product services to maximize the benefits derived from Medtronic’s vascular products and/or services to understand and confirm customer needs, effectively engage, and overcome customer objections.
• Assess customer needs and feedback regarding new products and/or modifications to existing products and communicate to sales representative.
• Partner with sales team and vascular field technician on inventory management initiatives.

  Qualifications

  • In order to be considered for this position, the following basic qualifications must be evident on your resume:
    • H.S. Degree and 6+ years OR Associate degree and 4+ years OR Bachelor’s degree with 2+ years of experience in healthcare, field sales support, personnel and performance management, project management, or work experience utilizing complex mathematics, mechanical concepts, science or computing OR 2 years of military experience with honorable discharge.
  • Nice to have - desired/preferred qualifications:
    • Thorough working knowledge of medical terminology, medical procedures and the medical device industry.
    • Excellent customer service skills.
    • Excellent interpersonal, written and verbal communication skills.
    • Effectively build and maintain positive relationships with peers and colleagues across organizational levels.
    • Strong project management skills and experience coordinating programs.
    • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines.
    • Strong work ethic in accomplishing objectives of the position.
    • Expertise with Microsoft Outlook, Excel, Word and PowerPoint.

  Physical Job Requirements

  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to be independently mobile.
  • The employee is also required to interact with a computer, and communicate with peers and co-workers.
  • Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

  Benefits & Compensation

  • Salary ranges for U.S (excl. PR) locations (USD):80,000
  • In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
  • The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:
    • Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
  • The following benefits and additional compensation are available to all regular employees:
    • Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
  • Regular employees are those who are not temporary, such as interns.