Van Driver

Job Overview

The shuttle van driver is responsible for providing safe and efficient transportation for hotel guests, staff, or clients to predetermined destinations. They create a positive and welcoming experience for passengers while adhering to traffic rules and maintaining the shuttle van in good condition.

Responsibilities

• Safely operate the hotel's shuttle van to transport passengers to and from specified locations, such as airports, local attractions, and corporate offices.
• Follow designated routes and schedules to ensure timely pickups and drop-offs.
• Greet passengers with a friendly and professional demeanor, offering assistance with luggage and ensuring a pleasant journey.
• Address passenger inquiries, provide information about the hotel and local area, and offer recommendations if requested.
• Adhere to all traffic regulations and safety protocols to ensure the safety of passengers and fellow road users.
• Maintain a clean driving record and demonstrate safe driving practices at all times.
• Conduct regular pre-trip inspections of the shuttle van to ensure it is in proper working condition.
• Report any maintenance or repair needs to the appropriate department and ensure routine maintenance tasks are scheduled and completed.
• Keep the shuttle van clean and presentable both inside and outside, ensuring a comfortable and inviting environment for passengers.
• Maintain clear and professional communication with passengers, fellow drivers, and hotel staff.
• Relay relevant information, such as delays or changes to the schedule, to passengers and the hotel team.
• Keep accurate records of passenger trips, mileage, and any incidents that occur during transportation.
• Complete necessary paperwork or digital documentation related to transportation services.

Requirements

• Valid driver's license and a clean driving record.
• Previous experience as a driver, preferably in a customer service-oriented role.
• Knowledge of local roads, routes, and traffic patterns.
• Excellent interpersonal skills to interact with guests.
• Physical fitness and the ability to lift luggage if necessary.
• Basic understanding of vehicle maintenance and troubleshooting.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Skills

• Valid driver's license and a clean driving record.
• Previous experience as a driver, preferably in a customer service-oriented role.
• Knowledge of local roads, routes, and traffic patterns.
• Excellent interpersonal skills to interact with guests.
• Physical fitness and the ability to lift luggage if necessary.
• Basic understanding of vehicle maintenance and troubleshooting.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Benefits

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• Amazing Hotel Discounts to any property in the TPG portfolio and MUCH MORE!

Working Conditions & Physical Effort

• Physical work is a primary part of the job and it is performed outside and operating a motor vehicle.
• The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment.
• The physical requirements include extended walking, standing, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 pounds.
• While performing job duties, the associate is required to listen, speak and write.
• The job requires close and distance vision with or without corrective lenses.
• This position is required to operate a motor vehicle.