Value Stream Leader

We are a fast-paced business with ambitious growth plans; if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic is a leading global aerospace OEM trusted by the world’s aviation leaders. The Creedmoor, NC site is home to several specialist companies within the Ontic Group, including ABI, Firstmark, Twin Commander, and Metro Merlin. With over 1,300 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace.

About the role

This is a unique leadership position within the site's Tier 2 daily management structure. You will have responsibility for a portfolio of products across numerous licenses within a “Value Stream” at the Creedmoor site. The role reports to the Value Stream Director and operates onsite in Creedmoor, North Carolina.

Requirements

• Bachelor’s degree or equivalent related experience
• Proven leadership experience in program and/or product management
• Ability to collaborate effectively across functions and with customers to drive business outcomes
• Self-motivated and able to work within a multi-disciplined team across a matrix organization
• Strong interpersonal skills to build relationships with customers, suppliers, and internal functions
• Sound business and financial acumen
• Demonstrated integrity with high standards of business and professional ethics
• Excellent verbal and written communication skills
• Attention to detail and pragmatic approach to problem solving
• Results-oriented with a track record of growing and expanding an OE or MRO business
• Understanding of operations, aviation regulations, and customer service best practices
• Knowledge and experience working with an ERP (SAP, Epicor etc.)
• Essential PC and office software skills (word processing, spreadsheets, presentations, and project management tools)
• Aerospace & commercial/military industry experience required
• Must meet export control compliance requirements as a “U.S. Person” (U.S. Citizen, lawful permanent resident, asylee, or refugee)

Responsibilities

• Strategic Leadership
  • Support Value Stream Director with strategic oversight of program and value stream strategies to ensure performance meets or exceeds customer, financial, and operational expectations
  • Lead and develop Supervisors & Customer Account Managers (CAMs) to consistently achieve company objectives related to operational performance, customer satisfaction, and revenue growth
  • Support local site & global strategic initiatives
• Operational Responsibilities & Leadership
  • Develop, implement, and monitor key performance indicators, including:
    • HSE Metrics (Health, Safety & Environment)
    • OTD/OTIF (on-time delivery, on time in full)
    • DLU (Direct Line Utilisation)
    • Labor Efficiency
    • COPQ (Cost of poor Quality)
    • Customer Returns / Rejections
    • WIP (Work in progress)
    • CTP (Conformance to Plan)
    • Inventory Management
    • SIOP (Sales, Inventory & Operational Planning)
  • Establish workflow, scheduling, tactical and strategic planning to support products and services
  • Lead and monitor production CTP metrics to ensure successful schedule adherence and execution; take applicable RCCA to address failures to plan
  • Ensure material availability and expedite supplier requests by collaborating with Ops/planning/supply chain and updating material LOBs (Line of Balance)
• Commercial / Customer Responsibilities & Leadership
  • Build and sustain customer relationships to deliver exceptional service and drive long-term value
  • Propose and maintain a clear medium and long-term strategy for customers and their respective products
  • Partner with the sales team to analyze market and commercial activity to ensure inventory levels and lead times meet customer requirements and provide opportunities
• Teaming/Collaboration
  • Collaborate with cross-functional peers to align supply chain, operations, and commercial strategies in support of operational excellence
  • Work cross-functionally with internal teams, external vendors, and stakeholders
  • Partner with Engineering leadership to establish project priorities aligning technical execution with customer and business needs
• P&L
  • Contribute to the forecasting process, ensuring accurate revenue projections through disciplined alignment of sales pipeline, inventory strategy, and lead times
  • Involvement in pricing strategies, with support from the Sales and Revenue Management teams, to ensure maximum value creation
• Culture & Values
  • Champion a culture of safety, quality, and continuous improvement
  • Coach, mentor, and develop talent to drive high performance in Operations, customer service, and leadership capability
  • Exercise sound judgment and discretion while driving alignment and stakeholder consensus on initiatives spanning multiple functions
• Other Responsibilities
  • Adhere to legislation governing employment, including health and safety, data protection, and equal opportunities
  • Comply with statutory requirements, regulations, and Company policies
  • Undertake other duties commensurate with the role as required

Benefits

• Comprehensive medical insurance
• Competitive PTO, holiday pay, and sick leave
• Company 401K plan with up to 4% matched contribution
• Annual bonus program (varies by level and discretionary based on company and individual performance)
• Flexible working arrangements (9/80 work schedule, every other Friday off)
• Paid volunteering opportunities
• Access to mental health champions across our sites
• Commitment to development
• Employee referral program