Value Added Service Associate

Responsibilities

• Assemble and package kits by combining multiple products, components, or promotional materials according to defined work instructions
• Perform inventory rework resulting from internal process corrections, quality holds, labeling errors, packaging updates, or operational changes
• Repackage, relabel, or reconfigure products to meet updated internal standards or customer requirements
• Locate, pull, stage, and return inventory components accurately to support VAS and rework activities
• Verify correct item numbers, quantities, and product condition prior to assembly or rework
• Apply barcodes, pricing labels, and internal identification tags in accordance with company standards
• Inspect completed kits and reworked items to ensure accuracy, completeness, and proper packaging integrity
• Identify and report discrepancies, shortages, or damaged inventory discovered during VAS activities
• Prepare and insert required documentation such as packing lists, instruction sheets, or internal reference materials
• Maintain accurate production and rework documentation and communicate inventory adjustments to leadership
• Maintain organized and clearly segregated work areas for active projects, completed kits, and inventory pending rework or disposition

Requirements

• A high school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
• Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications

• 1+ years of warehouse, inventory control, assembly, or fulfillment experience
• Experience performing kitting, labeling, or light assembly
• Experience working in a fast-paced warehouse environment

Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, voluntary time off, and holidays
• Company-paid life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible spending account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• Stepping Up to Leadership professional development program
• Company rewards and recognition program