Validation - Manager

Responsibilities

• Proactively identify client needs to foster site expansion.
• Build and maintain strong relationships with key stakeholders (e.g., client executives, decision-makers) to secure long-term partnerships.
• Drive site-level business expansion and development with a strategic focus to expand services and opportunities.
• Work with Project Leads to maintain dashboards and pursue expansion opportunities.
• Maintain and manage operational KPIs and targets.
• Review and populate site dashboards providing direction resulting in project health and expansion opportunities.
• Monitor and manage budgets and planning needs to meet the necessary project requirements.
• Support the maintenance of new and existing client accounts, focusing on project delivery and actively seeking account growth.
• Work with client’s business/technical leadership to facilitate workflow development, project scope development and risk assessment, issue resolution and work forecasting and planning.
• Provide direction and innovation in service and/or process improvement, cost reduction and recommendations for business process optimization.
• Thoroughly understand the target industries including how each sector works together, interdependence, emerging trends, and key challenges.
• Attend and represent Project Farma at ISPE or other networking events.

Leadership & Talent Development

• Partner with Market Directors to share best practices across sites.
• Direct and manage teams executing projects within the Project Farma practice areas with overall responsibility for technical solutions, cost, quality, and client satisfaction.
• Lead initiatives and projects by ensuring Team Members understand team and individual goals and responsibilities, managing priorities and ensuring timely and high-quality completion of work.
• Subject Matter Expert who provides technical direction, training, career development and performance assessments to ensure high quality delivery.
• Mentor, train, and coach team members in client engagement, relationship management, and leadership.

Resource Management

• Consult with the Market Director to forecast future resource needs and maintain a forward-looking resource plan.
• Proactively manage resource utilization and team mix to ensure high-quality project delivery within budget.
• Support project direction and strategy based on client vision and expected outcomes throughout the entire project delivery life cycle without oversight.
• Analyze, identify trends, and ensure performance of PO management tools; managing burn rates; need for new proposals and proactively communicate PO performance. Proactively identify and ensure success through earned value analysis for clients and maximizing performance for Project Farma.
• Drive efficiency through team member utilization and support cross-account / cross-region allocations.

Technical Delivery

• Oversee technical delivery for site or market projects, ensuring high-quality outcomes.
• Ensure appropriate staffing to meet project requirements and client expectations.
• Builds dependence as a technical SME to the client and serves as an escalation point for technical issues.
• Ensure delivery of high-quality GMP Engineering services that meet client specifications and regulatory standards.
• Own and delegate project execution, ensuring timelines and budgets are met.
• Continually develop technical aptitude of Project Farma’s core services within the life science space including but not limited to: Capital Project Management, including Project Controls and Scheduling, Facility Builds, Tech Transfers, Validation Life Cycle, including Commissioning and Qualification, Process Validation, Computer System Validation, Quality, Regulatory, and Compliance, GxP Automated Systems, Quality Control, including Clinical and Commercial.
• May be requested to assist with Project Controls and Scheduling to include, Budget estimates, Detailed project schedules and milestones, Feasibility estimates, risks, forecasts and scenario analysis, and Project cost reports and trend analysis.

Operational Performance & Billability

• Maintain 100% individual billability while ensuring the site or market team achieves forecast hours & targets.
• Ensure team performance aligns to billable hours in support of operational goals.