Valet Supervisor

About the role

Propark Mobility is hiring Valet Supervisors for full-time roles starting immediately. Ideal candidates are leaders who set the tone with calm confidence, deliver memorable guest service, and keep teams running smoothly.

Responsibilities

• Lead pre-shift huddles to energize the team, clarify assignments, and align on service standards, VIP needs, and daily flow.
• Supervise daily valet operations focusing on safety, efficiency, and guest experience.
• Partner with the Location Manager on scheduling to ensure proper coverage for volume, call-outs, and special events.
• Offer a genuine, polished welcome to every guest and a warm thank-you on departure.
• Park and retrieve vehicles safely and efficiently, keeping wait times low and service confidence high.
• Explain rates and parking options clearly, guiding guests through self-park retrieval when needed.
• Inspect vehicles before taking possession and follow company procedures to protect guests, their vehicles, and the team.
• Maintain a sharp, professional uniform appearance and model exceptional guest service at all times.
• Support site presentation through light cleaning, curb organization, or special projects as directed.
• Coach attendants on the spot to reinforce safe driving, curb etiquette, and a hospitality-forward mindset.

Qualifications

• 18 years or older.
• Valid driver’s license and at least 2 years of driving experience.
• Confident, energetic, and able to stand, run, and lift/carry up to 50 lbs as needed.
• A natural host: strong written/verbal communication and a friendly, professional presence.
• Comfortable thriving in a fast, guest-facing environment and resolving concerns with grace and solutions.
• 1+ year valet experience (preferred).
• 1+ year customer service experience (preferred).
• 1+ year supervisor/team lead experience (preferred).

Benefits

• Free parking while working at your assigned Propark location(s).
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.
• 3 free counseling sessions for all employees and each household family member (FT Employees).
• Paid vacation and an extra day-off on your birthday (FT Employees).
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open.
• The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday).

Pay

Starting Pay: $27.00 per hour plus cash tip.

Schedule

(Must be available to work on Weekends/Holidays)