Valet Parking Attendant (On-Call)

About the role

Greets guests who arrive by private car and assists guests descending from cars.

Issues appropriate valet parking ticket to guests when Door Staff is unavailable.

Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle and other vehicles in the vicinity.

Yields to pedestrians.

Assesses any damage to vehicle.

Clearly notes any damage on claim ticket along with location of vehicle when parked.

Deposits key and ticket with Valet Cashier.

Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars.

Provides guests with directions, recommendations, and information about the city and its attractions.

Hails taxis as needed.

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

Responsibilities

• Greets guests who arrive by private car and assists guests descending from cars.
• Issues appropriate valet parking ticket to guests when Door Staff is unavailable.
• Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle and other vehicles in the vicinity.
• Yields to pedestrians.
• Assesses any damage to vehicle.
• Clearly notes any damage on claim ticket along with location of vehicle when parked.
• Deposits key and ticket with Valet Cashier.
• Opens hotel doors for all guests and gives verbal welcome when not parking or retrieving guest cars.
• Provides guests with directions, recommendations, and information about the city and its attractions.
• Hails taxis as needed.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.

Requirements

• A valid California driver's license and good driving record.
• Ability to drive both manual and automatic.

Qualifications

• At least one-year experience in luxury hospitality setting as Valet Parking Attendant.

Skills

• High level of hospitality and professionalism.
• Ability to handle customer complaints and assist with inquiries.
• Knowledge of the city and its attractions.
• Experience with valet parking procedures.

Benefits

• Investment in your Wellbeing
• Free On-Site Parking
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Pay

$22.50 hourly rate

Schedule

On-Call - 2-3 shifts a week

Benefits

• Holidays and Weekends must be flexible.

Equal Opportunity Employer

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.