VALET - GRAVEYARD

Ace Parking is a leading parking management expert with over 72 years of experience. We prioritize respect, courtesy, and innovation, leveraging our passion and know-how to deliver exceptional service and adapt to new technologies.

About Us

Our strong, distinctive culture is built on shared vision, style, and values. Key traits include clear values, caring, loyalty, humility, and a deep commitment to community. These values guide our decision-making and define how we treat customers, clients, suppliers, and team members.

About The Position

We seek individuals who align with our core values of accountability, communication, family, exceptional service, and profitability to contribute to a positive work environment and deliver top-notch customer service.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with questions or concerns in a calm and professional manner.
• Coordinate with team members to ensure efficient service delivery.
• Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
• Assist team members during peak times or when needed, promoting unity and cooperation.
• Provide outstanding customer service by promptly assisting guests with parking needs and answering questions.
• Exhibit a friendly and courteous demeanor, going the extra mile to meet guest expectations.
• Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing debris or trash.
• Provide additional customer service assistance, such as carrying bags or assisting with directions.
• Maximize revenue by efficiently managing parking spaces and ensuring accurate fee collection.
• Report maintenance issues or equipment malfunctions promptly to minimize downtime.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and able to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

Pay

$22.00 - $23.00 per hour + tips.

Schedule

Thursday, Friday, and Saturday, 10:00 PM - 6:00 AM.

Benefits

• Vacation/Sick Holiday
• Discount programs