VALET

Ace Parking is a leading parking management company with over 72 years of experience, recognized for our commitment to people—clients, partners, guests, and team members. Our success is built on treating everyone with respect and courtesy, and we leverage our expertise and passion to adapt to new technologies and market demands. As a privately held company, we prioritize a strong, distinctive culture shaped by shared values such as caring, loyalty, humility, and community commitment.

About the Role

At Ace, we uphold core values of accountability, communication, family, exceptional service, and profitability. We seek individuals who align with these values to deliver outstanding customer service and contribute to the success of our operations.

Responsibilities

• Accountability:
  • Promptly and safely park and retrieve vehicles following company policies and procedures.
  • Maintain accurate records of parked vehicles and ensure keys are securely stored.
  • Adhere to company policies and safety guidelines at all times.
• Communication:
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Effectively communicate parking procedures and fees to guests.
  • Assist customers with questions or concerns in a calm and professional manner.
  • Coordinate with team members to ensure efficient service delivery.
• Family:
  • Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family.
  • Assist team members during peak times or when needed, promoting unity and cooperation.
• Exceptional Service:
  • Provide outstanding customer service by promptly assisting guests with parking needs and answering questions.
  • Exhibit a friendly and courteous demeanor, going the extra mile to meet guest expectations.
  • Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing debris or trash.
  • Provide additional assistance, such as carrying bags or offering directions.
• Profitability:
  • Maximize revenue by efficiently managing parking spaces and ensuring accurate fee collection.
  • Report maintenance issues or equipment malfunctions promptly to minimize downtime.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and able to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

Pay

$16.90 - $17.00 per hour plus tips.

Benefits

• Holiday pay for full-time and part-time employees.
• Discount programs.