Valet

About the Role

Valet attendants at The Shepherd Hotel are responsible for parking vehicles, assisting guests with luggage, and acting as a hotel concierge.

Responsibilities

• Park vehicles of all sizes in the hotel valet parking section.
• Ensure the safety and care of guests’ personal items and property, including vehicles and luggage.
• Assist guests with transportation of luggage to and from hotel guest rooms.
• Act as a hotel concierge by providing restaurant recommendations, local area tips, arranging transportation, and other guest services.

Requirements

• Must pass a certification quiz/test for the position, which may include a ride-along/ride-behind evaluation.
• Must pass periodic ride-along/ride-behind evaluations.
• Must possess a valid/current driver’s license and maintain an acceptable driving record.
• Must possess additional drivers’ endorsements if required by state or federal regulations.
• Drivers of vehicles regulated by federal or state Motor Carrier Safety Regulations must also meet the following:
  • Be at least 19 years of age with 3 years of licensed driving experience.
  • Speak and read English well enough to converse with the public, understand traffic signals, respond to official questions, and make legible entries on reports.
  • Be able to drive the vehicle safely.
  • Be in good health and physically able to perform all duties of a driver.
  • Possess a valid medical certificate.
  • Have only one valid commercial motor vehicle operator’s license.
  • Provide an employing motor carrier with a list of all motor vehicle violations or a signed statement that no convictions occurred in the past 12 months.
  • Pass a driver’s road test or equivalent.
  • Adhere to all required state and federal Motor Carrier Safety Regulations.

Skills

• Job Knowledge
• Flexibility/Adaptability
• Quality of Work
• Perseverance
• Quantity of Work
• Organization Skills
• Guest Focus/Customer Service
• Effort
• Reliability/Dependability
• Judgment/Problem Solving
• Motivation/Initiative
• Cooperation/Teamwork

Working Conditions

• Lift, carry, or otherwise move up to 50 lbs. regularly.
• Lift, carry, or otherwise move up to 75 lbs. occasionally with assistance.
• Follow proper moving and lifting procedures identified in the Certification Program.
• Regularly required to stand, sit, walk, reach, use hands to finger/handle/feel, talk, and hear.