VALET - FULL TIME

Ace Parking is a leading parking management company with over 72 years of experience, recognized for our commitment to people, culture, and exceptional service. We value accountability, communication, family, exceptional service, and profitability as core principles guiding our operations.

About the role

We seek individuals who align with our core values and can contribute to delivering top-notch customer service while enhancing operational profitability. This role involves parking and retrieving vehicles, maintaining accurate records, and ensuring a positive guest experience.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with questions or concerns in a calm and professional manner.
• Coordinate with team members to ensure efficient service delivery.
• Foster a collaborative and supportive team environment.
• Provide outstanding customer service, including going the extra mile to meet guest expectations.
• Maintain cleanliness and organization of the parking lot and surrounding areas.
• Maximize revenue by efficiently managing parking spaces and ensuring accurate fee collection.
• Report maintenance issues or equipment malfunctions promptly to minimize downtime.

Requirements

• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and ability to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

Pay

$18.00 - $19.00 per hour plus tips.

Schedule

Friday & Saturday, 2:00 PM - 10:00 PM.

Benefits

• Vacation and sick leave for full-time and part-time employees.
• Holiday pay for full-time and part-time employees.
• Discount programs.
• Potential bonus opportunities.