Valet Dispatcher - Driving

Responsibilities

• Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
• Maintain the amount of time guests wait for their vehicle to meet the property’s service standard
• Assist with the safe moving of guest vehicles in the garage and guest areas, as needed
• Secure and keep track of all guest vehicle keys
• Accept and process valet fees (if applicable)
• Answer the telephone using proper telephone etiquette
• Inform customers of valet rates and provide directions to various locations in the area, if needed
• Respond to customer questions/issues in a prompt and courteous manner
• Report any known accidents, violations, safety hazards, or unusual occurrences to Supervisors, Facility Manager, and/or Senior Manager
• Aid the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
• Help maintain the cleanliness of the area around the garage office
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
• Assist Supervisors and Managers with additional duties, as assigned

Qualifications

• This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.
• Salary Range: $17.00/hr

Qualification Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education/Experience

• Less than High School education or one month related experience, training or an equivalent combination of education and experience.
• Prior valet driving experience preferred.

License Requirement

• The employee will be required to have and maintain a valid state driver’s license with a current address and acceptable driving record.
• Ability to drive a vehicle with a manual transmission (stick shift) a plus.

Availability to Work

• Special shift requirements, if any, will vary depending on a location's hiring needs.
• If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one situations to customers and other employees of the company.

Customer Service Skills

• Ability to effectively respond positively to customer problems or complaints.

Mathematical Skills

• Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s.
• Ability to perform these operations using units of American money.

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position.
• The employee is required to use a phone or two-way radio.

Other Skills and Abilities

• Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
• Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.

Appearance

• Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Other Attributes

• Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location.
• Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
• Ability to effectively respond to customer problems or complaints.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com . We are here to assist you.

Location

US-NY-MANHATTAN