Valet Attendant

Principle Responsibilities and Position Purpose

Act as a host or hostess to all arriving and departing guests. Acknowledges and greets each guest with enthusiasm and prescribed terminology immediately upon the guest’s arrival and delivers service with a smile.

Main Duties and Responsibilities

• Create excitement through guest interaction and conversation.
• Delivers five-star service by accurately escorting arriving guests to rooms, handle baggage transfers, and accommodate guest’s special requests.
• Perform same functions when guests depart
• Act as valet attendant as business needs dictate.
• Must be a team player with entire hotel staff.
• Must be courteous, friendly and able to represent the hotel professionally to hotel guests.
• Must be knowledgeable of the various types of rooms and amenities that are available at the hotel, as well as the activities and services available.
• Must be very familiar with the local attractions in the surrounding areas to comfortably make recommendations and give directions.
• Must be service-oriented and actively looking for ways to help people.
• Active listener: gives full attention to what others are saying and takes time to understand the points being made while asking appropriate questions and not interrupting at inappropriate times.
• Able to write effectively is appropriate for the needs of teammates and guests.

Qualification Standards

• Minimum of 2 years’ experience in hospitality industry as an asset.
• Must be at least 18 years of age with a valid driver’s license.

Qualifications

• Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required.
• The hospitality business functions seven (7) days a week, twenty-four hours a day.
• This position requires regular, reliable, and punctual attendance.
• Working evenings, weekends, and holidays may be required.
• Holidays and PTO are in accordance with the AH Exempt Employee policies as outlined in the Employee Handbook.
• Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
• The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.
• Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure!
• Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more.
• Need housing, then please inquire.