Jobs · Business Development · Pennsylvania

Vaccines Customer Representative - Detroit, MI

Merck · North Wales, PA · 1 mo ago
Business Development$106k–$167k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job description. Key content: - Job description paragraph: The Vaccine Customer Representative (VCR) supports customers... etc. That's prose. - Primary Activities Include: list of bullet points (starting with Engaging..., Providing..., Providing..., Utilizing..., Assisting..., Regularly monitoring..., Developing..., Maintaining product knowledge...). Then there is a "Specifically:" paragraph with more details. - Territory: Detroit, MI. Ideal location to reside within this territory. Travel % varies based on candidate’s location within the geography. This position reports to: Stacey Horne. - Position Qualifications: Education Minimum Requirements: ... (list). Required Skills: list of bullet points (starting with Demonstrated strong ability...). Other Requirements: Valid Driver's license. Preferred Skills/Experience: Vaccines experience Demonstrated strong understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations #MSJR - Then there is a line: "#MSJR Required Skills: Account Management, Account Management, ..." This seems like a list of required skills (maybe duplicates). We need to preserve all substantive info. - Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE (these are application instructions, should be removed). Also US And Puerto Rico Residents Only... EEO boilerplate (remove). Salary range: $106,200.00 - $167,200.00 (Pay). Benefits: comprehensive package of benefits (list). Application deadline etc (remove). San Francisco Residents Only... (remove). Los Angeles Residents Only... (remove). Search Firm Representatives... (remove). Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): N/A Job Posting End Date: 09/25/2026 ... (metadata, maybe drop). Requisition ID:R418200 (drop). We need sections: About the role (maybe the initial description), Responsibilities (Primary Activities), Requirements (Education Minimum Requirements, Other Requirements), Qualifications (maybe combine with Requirements? but we need separate headings only if content). Skills (Required Skills, Preferred Skills). Benefits (benefits description). Pay (salary range). Schedule? Not provided (Travel % varies, but not schedule). Travel % maybe not schedule. No explicit schedule. So we omit Schedule. We must not include headings with filler like "commensurate with experience". We have salary range specific, so Pay section ok. Benefits: "We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits." That's substantive. We need to avoid repeating job title as heading. Already not. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive info; do not invent or summarize away detail. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to drop lines like "Current Employees apply HERE Current Contingent Workers apply HERE", "US And Puerto Rico Residents Only: Our company is committed to inclusion..." etc. Also drop "Search Firm Representatives Please Read Carefully..." etc. Also drop "Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): N/A Job Posting End Date: 09/25/2026 ..." and "Requisition ID:R418200". Also drop "The application deadline for this position is stated on this posting." etc. We need to keep Travel % varies based on candidate’s location within the geography. That's maybe under Responsibilities or a note. Could be part of About the role? Might be considered a detail about the role. We'll include it in About the role paragraph. We need to keep "This position reports to: Stacey Horne". That's metadata but maybe we can include in About the role as a short sentence. We need to keep "The ideal location to reside is within this territory." That's also about role. Now structure:

    About the role

    ... (the description paragraph plus territory, ideal location, reports to, travel %)

    Responsibilities

    • ... each bullet from Primary Activities Include and Specifically...
    We need to capture all bullet points. Let's extract bullet points: Primary Activities Include: - Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company’s vaccine attributes in accordance with product labeling, and CDC and professional society recommendations. - Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. - Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company’s promotional materials. - Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio. - Assisting customers with education to improve their organization’s immunization rates through adherence to quality based programs using appropriate tools such as Vaccine IQ. - Regularly monitoring their business performance against objectives using company provided tools. - Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company’s policies, standards, and ethics. - Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines. Specifically: - Within select customer accounts, acts as primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients’ needs. - Identifies business opportunities and makes information available to relevant stakeholders to support the identified immunization needs. - For select customer accounts, coordinate with our Company’s customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates. We could combine these as list items. Now Requirements/Education: Education Minimum Requirements: - Bachelor’s Degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices). Other Requirements: - Valid Driver's license Also maybe "Travel (%) varies based on candidate’s location within the geography." Could be under Responsibilities or About the role. We'll put in About the role. Now Skills: Required Skills: list of Demonstrated strong ability... each bullet. Let's extract them: - Demonstrated strong ability to build trust with customers and demonstrate value in selling situations through high-quality interactions which are focused on products/solutions with the common goal of improving health outcomes. - Demonstrated strong ability to divide customer population into groups of individuals who share similar characteristics and buying behaviors, and apply this information to focus on groups effectively, allocate promotional resources, and drive execution of commercial plans. - Demonstrated strong ability to understand customer’s business climate, assess overall market potential, identify and prioritize unique opportunities and business risks in local markets, develop territory plans and follow up to drive business results in assigned geography or market. - Demonstrated strong ability to understand multiple interdependencies within an account, consider customer healthcare goals and needs, and maximize account performance by building long-term relationships through collaborative business planning processes and approaches. - Demonstrated strong ability to convey technical concepts accurately and clearly - Demonstrated high degree of tenacity to drive and achieve strong measurable results - Demonstrated strong ability to overcomes setbacks to meet or exceed objectives - Demonstrated strong pursuit of opportunities to learn and apply new skills to support the business - Demonstrated strong ability to be innovative by utilizing new or existing technologies - Demonstrated strong ability to use data to analyze trends to drive business results Also there is "#MSJR Required Skills: Account Management, Account Management, Account Planning, Account Strategies, Adaptability, Business Metrics, Customer Centricity, Customer Feedback Management, Customer Management, Direct Selling, Hospital Sales, Ideation, Interpersonal Relationships, Lead Generation, Market Analysis, Market Opportunity Analysis, Market Opportunity Identification, Opportunity Management, Pharmaceutical Sales Training, Progress Monitoring, Sales Calls, Sales Channels, Sales Marketing Strategies, Sales Meetings, Sales Metrics {+ 7 more}". This seems like a list of skills (maybe duplicates). We need to preserve all substantive info. So we should include these as part of Required Skills or maybe as a separate list. Since they are skills, we can include them under Required Skills as additional items. We need to avoid duplication: "Account Management" appears twice; we can keep as is but maybe deduplicate? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Duplicates are part of the original; we could keep them but maybe it's okay to keep duplicates? It might be considered redundant but not invented. Safer to keep them as they appear. We'll create a list under Required Skills that includes both the Demonstrated strong ability bullets and the #MSJR list items. Preferred Skills/Experience: Vaccines experience Demonstrated strong understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations #MSJR Also "Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE" (remove). So we keep only the vaccines experience line. Now Benefits: as described. Pay: salary range. Now we need to ensure we don't include sections with placeholder/filler like "commensurate with experience". Not present. Now produce HTML. We'll structure:

    About the role

    ... paragraph ...

    Responsibilities

      ...

    Requirements

      ...
    (Education Minimum Requirements and Other Requirements)

    Skills

      ...
    (Required Skills and Preferred Skills)

    Benefits

      ...

    Pay

    ... salary range ...

    We need to ensure we don't include Schedule. Now craft the About the role paragraph. Original description: "The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company’s vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a variety of customers within their assigned geography. These customers may include: health care providers such as physicians, nurses, pharmacists as well as quality directors, immunization managers, and office managers. Within their geography there are a set of health care locations that they will call upon in order to execute their role including: clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field based employees such as the Vaccine Key Customer Leader (VKCL), Vacc

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