Vaccine Customer Representative - Vineland, NJ

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Keep all substantive info. We need to parse the job description. Key parts: - Job Description paragraph: "The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company’s vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point of contact for a variety of customers within their assigned geography. These customers may include health care providers such as physicians, nurses, pharmacists as well as quality directors, immunization managers, and office managers. Within their geography there are a different set of health care locations that they will call upon in order to execute their role including: clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the extended team. This territory covers: Vineland, NJ The ideal location to reside is within this territory. Travel (%) varies based on candidate’s location within the geography." We can treat this as "About the role" maybe. - "The Primary Activities Include:" then list bullet-like sentences separated by periods? Actually they are sentences separated by periods but could be considered list items. We'll convert each activity to

. Activities: 1. Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company’s vaccine attributes in accordance with product labeling, and CDC and professional society recommendations. 2. Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals. 3. Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company’s promotional materials. 4. Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio. 5. Assisting customers with education to improve their organization’s immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ. 6. Regularly monitoring their business performance against objectives using company provided tools. 7. Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company’s policies, standards, and ethics. 8. Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines. Then there is a "Specifically:" paragraph with more details: "Within select customer accounts, acts as primary point of contact for the customer, meet with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients’ needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified immunization needs. For select customer accounts, coordinate with our Company’s customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates." We could include these as additional responsibilities. - Education: "Position Qualifications: Bachelor’s Degree with 0-3 years Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)." - Required Skills: list: Demonstrated aptitude to excel in current or previous educational or professional roles; Ability to work both independently and within a team environment; Strong organizational and time management skills; Excellent interpersonal and communication skills. - Other Requirements: Valid Driver's license. - Preferred Skills/Experience: list many items: Ability to convey technical concepts accurately and clearly; Prior experience working in a technical/scientific field or healthcare environment; Previous sales, account management, consultative, or customer service experience; Experience developing and executing a plan for engaging customers and meeting customer needs; Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations; Ability to analyze metrics to assess progress against objectives; Vaccine’s experience #MSJR (maybe weird). Then there is a huge list of "Required Skills:" again with many items like Account Management, etc. Actually after "Preferred Skills/Experience:" there is a line: "Required Skills: Account Management, Account Management, Business Decisions, Business Management, Business Metrics, Business Sales, Business-To-Business (B2B) Sales, Client Development, Customer Communications, Customer Engagement, Customer Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Support, Goal Setting, Interpersonal Relationships, Lead Generation, Liaison Work, Market Analysis, Product Knowledge, Product Sales, Progress Monitoring, Sales Forecasting, Sales Management, Sales Metrics {+ 6 more}". This seems like a duplicate list of skills. Might be considered "Skills" section. - Then "Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE" etc. That's application instructions, we should drop. - Then EEO boilerplate etc drop. - Then salary range: "The salary range for this role is $79,200.00 - $124,700.00". That's Pay section. - Then benefits: "We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits." - Then application instructions etc drop. - Then location specifics: "San Francisco Residents Only: ..." etc drop. - Then "Search Firm Representatives Please Read Carefully ..." drop. - Then "Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: 1st - Day Valid Driving License: Yes Hazardous Material(s): N/A Job Posting End Date: 10/2/2026 ..." This includes metadata like travel requirements, relocation, visa sponsorship, shift, etc. We might include Travel (%) maybe as Schedule? Actually Travel Requirements: 25% (maybe travel %). Flexible Work Arrangements: Remote. Shift: 1st - Day. Valid Driving License: Yes. Could be part of Schedule or Requirements. The instruction: include Pay/Schedule/Benefits sections only if posting actually states them. Travel % is mentioned earlier: "Travel (%) varies based on candidate’s location within the geography." Also later "Travel Requirements: 25%". So we have travel percentage. Could be Schedule? Not exactly schedule but maybe we can put under "Schedule" heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So Schedule could include travel %, shift, remote, etc. However we need to ensure we have real specific content. We have travel 25%, shift 1st - Day, flexible work arrangements remote. That's specific enough. We also have "Relocation: No relocation", "VISA Sponsorship: No". Could be part of Requirements? Might be better to include under Requirements or maybe not needed. But we can include under Requirements as "Other Requirements" maybe. We need to avoid duplication and boilerplate. Let's structure:

About the role

... (the initial paragraph describing role, territory, ideal location, travel varies)

Responsibilities

• Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company’s vaccine attributes in accordance with product labeling, and CDC and professional society recommendations.
• Providing Company Vaccine management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
• Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of company-provided scientific, product and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company’s promotional materials.
• Utilizing analytical skills and tools to engage customers in quarterly business reviews regarding their vaccine contract to educate customers on the best ways to maximize their contract performance across the Company portfolio.
• Assisting customers with education to improve their organization’s immunization rates through adherence to quality-based programs using appropriate tools such as Vaccine IQ.
• Regularly monitoring their business performance against objectives using company provided tools.
• Developing a territory level business plan that focuses on improving immunization rates with assigned customers in accordance with Our Company’s policies, standards, and ethics.
• Maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.
• Within select customer accounts, acting as primary point of contact for the customer, meeting with key customers/personnel to maintain understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients’ needs; identifying business opportunities and making information available to relevant stakeholders to support the identified immunization needs.
• For select customer accounts, coordinating with the Company’s customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization rates.

Qualifications

Bachelor’s Degree with 0-3 years Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices).

Required Skills

• Demonstrated aptitude to excel in current or previous educational or professional roles
• Ability to work both independently and within a team environment
• Strong organizational and time management skills
• Excellent interpersonal and communication skills
• Valid Driver's license

Maybe also include "Other Requirements" like Valid Driver's license already there.

Preferred Skills/Experience

• Ability to convey technical concepts accurately and clearly
• Prior experience working in a technical/scientific field or healthcare environment
• Previous sales, account management, consultative, or customer service experience
• Experience developing and executing a plan for engaging customers and meeting customer needs
• Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations
• Ability to analyze metrics to assess progress against objectives
• Vaccine’s experience #MSJR

But also there is a huge list of skills under "Required Skills:" after Preferred Skills/Experience. That list includes many items like Account Management, Business Decisions, etc. Could be considered as Skills as well. Might be redundant but we could combine them into Skills section. However we already have Required Skills and Preferred Skills/Experience. The huge list seems to be a repetition of skills (maybe from a dropdown). To avoid duplication, we could include them under Skills as well, but we need to decide. Given instruction: Prefer a few substantive sections