Vacation Package Sampler Sales

About the role

This position is responsible for providing a tour guest presentation in the Sales Department. The primary function is to ensure a superior guest experience while our guests are visiting the resort. The Latitudes Consultant sells vacation packages to touring guests who choose not to purchase timeshare. After the Latitudes presentation, the consultant walks the touring guests to the Gift Center as the final step of the sales process.

Responsibilities

• Conducts a Latitudes sales presentation as trained and scheduled.
• Attends training classes for continuous improvement.
• Supports and upholds the mission, vision, and philosophies of Holiday Inn Club Vacations.
• Achieves personal and departmental written objectives as established.
• Participates in demonstration/assessment rides scheduled with the Manager of Sales and Marketing Services or Sales Training Managers.
• Resolves all customer service challenges.
• Reviews all customer cancellations.
• Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Manager of the Sales and Marketing Services.
• Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.

Requirements

• One year of timeshare and/or package sales experience preferred.
• Self-directed and independent but works as a team player.
• Excellent customer service skills.
• Strong oral communication skills.
• Strong work ethic, high energy level, and positive attitude.
• Dependable and goal-oriented.
• Must have reliable transportation.
• Process-oriented with attention to detail.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service, or product from guests and co-workers.
• Participates in proactive team efforts to achieve departmental and company goals.
• Mastery of using appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
• Pursuit of continuous improvement to improve, enhance, or increase personal knowledge and skills to assist in job performance.

Benefits

• Lucrative Compensation Plans
• Rewards & Recognition Programs
• Annual Bonus Opportunities for Select Roles
• Comprehensive Medical, Dental, and Vision
• 401K Match
• Team Member Travel Perks and Discounts
• Tuition Assistance
• Referral Compensation Program