Vacation Ownership Sales- Owner Line

ESSENTIAL DUTIES AND TASKS

• Conducts a guest presentation and tour as trained at scheduled times.
• Provides prospective owners a tour of the Sales Gallery, Resort Property and Model Tour.
• Attends training classes on an ongoing basis.
• Participates in demonstration/assessment rides that are scheduled with the Sales Managers and/or Sales Training Managers.
• Builds relationships with assigned Sales Training Managers and all members on the Sales Line Team.
• Affords assistance in ensuring all questions are answered in a professional, informative, diplomatic and correct manner.
• Ensures and/or performs coaching and action plans as provided by the assigned Sales Training Managers and/or Sales Managers.
• Explains the features and benefits of the points program and recommends the amount of points to be purchased to take care of current and future vacation needs.
• Delivers the utmost level of customer service to all guests and owners to ensure a great sales tour experience.
• Achieves personal and departmental written objectives as provided or determined throughout the fiscal year.

QUALIFICATIONS

• Dependable and goal oriented.
• Self-directed and independent.
• Persuasive interpersonal skills and strong oral communication skills.
• Excellent customer service skills.
• Strong work ethic, high energy level and positive attitude.
• Pursuit of continuous improvement.