VA Accredited Agent
Job Summary
The VA Accredited Agent plays a crucial role in supporting Michigan veterans and their families in obtaining the benefits they have earned through their service. This position involves providing expert representation before the Department of Veterans Affairs (VA) for claims and appeals, ensuring compliance with federal regulations, and advocating for veterans' rights throughout the benefits process.
Key Responsibilities
Represent veterans in claims for VA benefits, including disability compensation, pension, and dependency and indemnity compensation (DIC).
Prepare, submit, and track claims and appeals, including representation at Board of Veterans’ Appeals (BVA) hearings.
Draft legal arguments and prepare clients for testimony.
Case Management
Conduct thorough reviews of medical and service records to build strong cases for claims.
Maintain detailed case files, ensuring all documentation meets VA requirements and submission deadlines.
Communicate regularly with clients regarding claim status and next steps.
Advocacy and Client Support
Guide veterans and their families through the VA claims process, explaining their rights and available benefits.
Aid clients in gathering necessary evidence, including medical opinions and service documentation.
Act as a liaison between clients, medical providers, and VA officials.
Compliance and Accreditation
Ensure adherence to VA regulations and maintain active VA accreditation status.
Stay informed about changes in VA policies and veteran resources.
Community Outreach and Education
Conduct informational sessions and workshops for veterans and their families on available benefits.
Collaborate with local veteran service organizations (VSOs) and community groups to support outreach efforts.
Internal Support
Provide training and guidance to staff on VA claims processes and updates.
Contribute to developing best practices for veteran representation within the firm.
Qualifications
Education: Bachelor’s degree in Law, Social Work, Political Science, or a related field. Juris Doctor (JD) preferred but not required.
Certification: VA Accreditation as an agent is required. A PIV card is required for this role.
Experience: Minimum of 2-3 years of experience advocating for veterans or handling VA claims. Experience working within the veteran community is highly preferred.
Skills
Deep understanding of VA benefits and claims processes.
Excellent verbal and written communication skills.
Ability to interpret complex medical and service records.
Proficiency in Microsoft Office Suite and case management software.
Core Competencies
Strong advocacy and negotiation skills.
Attention to detail and commitment to accuracy.
Caregiving, client-centered approach.
Ability to manage multiple cases and deadlines effectively.
Ethical integrity and commitment to confidentiality.
Working Conditions
Flexible remote or hybrid work within Michigan.
Occasional travel within the state to meet with clients or attend hearings.
Ability to handle sensitive conversations with clients experiencing emotional or stressful situations.
Benefits
Competitive salary: $65,000 - $85,000 and will include the opportunity to earn up to $3,000 annually in performance-based KPIs in addition to the base salary.
Health, dental, and vision insurance options (e.g., Blue Cross Blue Shield of Michigan).
401(k) plan with employer match (up to 3.5%).
Generous PTO policy.
Professional development opportunities and tuition reimbursement.