UX Strategist
Creative Circle · New York, NY · 3 days ago
On-siteSalesContract
Key Responsibilities
- Write and design help content including articles, FAQs, tooltips, error messages, and educational materials
- Support onboarding and activation flows with clear, plain language guidance
- Contribute to and apply content standards, patterns, and style guides
- Collaborate with cross-functional partners to align content with product and regulatory requirements
- Participate in reviews, audits, and continuous improvement of content quality
Qualifications
- 5 or more years of experience in content design, UX writing, or related fields
- Strong portfolio demonstrating user-focused content for complex digital products
- Experience working within design systems and cross-functional product teams
- Ability to simplify complex concepts and meet accessibility standards
- Familiarity with design and collaboration tools such as Figma and Confluence
- Preferred: Experience in payments or other regulated industries
Benefits
- Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan
- Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws
- A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service