UX Researcher (TEMPORARY)
About the role
User Research International is seeking an experienced UX Researcher (5+ years) to lead benchmarking and usability research for AI/ML, cloud, and developer-facing tools. You’ll independently design and run structured evaluations that measure usability, efficiency, and developer experience across complex technical workflows.
Pay
$55–$70 per hour
Responsibilities
- Lead end-to-end benchmark and usability studies (planning → protocol design → analysis → reporting).
- Evaluate AI/ML tools, APIs, and cloud-based developer platforms.
- Collaborate with engineers, data scientists, and ML practitioners to uncover workflow friction.
- Synthesize technical feedback into clear, actionable product recommendations.
- Deliver high-quality insights while managing multiple studies with minimal oversight.
Requirements
- 5+ years of UX research experience, including independent benchmark or structured usability study ownership.
- Strong grounding in HCI, study design, and measurement frameworks.
- Experience researching developer tools, ML workflows, APIs, CLIs, or cloud platforms.
- Excellent communication skills for technical and non-technical audiences.
- Highly organized, self-directed, and comfortable working in technical environments.
Preferred qualifications
- Familiarity with machine learning concepts, data workflows, or software engineering.
Benefits
- Employer-paid Health, Vision, and Dental insurance
- 401(k)
- Paid time off
- Paid holidays
About us
User Research International is a User Experience (UX) consulting research company specializing in usability testing and market research based in Kirkland, Washington. We work with some of the most recognized brands on some of the most cutting-edge technologies, and we help our clients build in-depth understanding of their customers’ needs. Our culture is collaborative and we equally value people skills and technical skills. We work in a fast-paced environment with quick turn around and rich variety. Our team is passionate about enabling our clients to make their products and services more usable and accessible.