UX Researcher | New York at Photon Infotech New York, NY

About the role

We're looking for a passionate UX Researcher to help shape product experiences by uncovering deep user insights. You will partner with designers, product managers, and engineers to plan and conduct research that informs both strategic and tactical decisions. Your work will directly impact how users experience our products.

Responsibilities

• Plan, conduct, and synthesize qualitative and quantitative research across the product lifecycle.
• Collaborate with cross-functional teams to understand research needs and define research questions.
• Choose appropriate research methodologies (interviews, usability testing, surveys, field studies, etc.).
• Analyze data, uncover trends, and translate findings into actionable insights.
• Present research findings clearly and persuasively to stakeholders at all levels.
• Advocate for the user and ensure user-centric thinking is embedded in all decision-making.
• Maintain and grow a research repository and best practices documentation.

Requirements

• 2–5 years of experience conducting UX research in a product-driven environment.
• Proficiency in research tools (e.g., UserTesting, Optimal Workshop, Dovetail, Maze, etc.).
• Solid understanding of both qualitative and quantitative research methods.
• Strong communication and storytelling skills.
• Experience working in agile product teams.
• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.

Pay

Minimum Compensation: USD 64,000 / Maximum Compensation: USD 224,000. Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.

Benefits

• Medical, vision, and dental benefits
• 401k retirement plan
• Variable pay/incentives
• Paid time off and paid holidays

Schedule

Full time