UX Researcher & Designer

Responsibilities

• Lead UX discovery activities, including user interviews, stakeholder interviews, workflow walk-throughs, usability testing, and other research methods appropriate to project needs
• Synthesize research findings into clear insights, requirements, workflow recommendations, and actionable UX strategies
• Map complex current-state and future-state workflows, identify pain points, and translate user and business needs into intuitive, scalable digital experiences
• Facilitate workshops and stakeholder discussions to align teams around user needs, project goals, and recommended approaches
• Serve as the primary or sole UX resource on assigned initiatives, independently driving discovery, project direction, and UX strategy through ambiguous problem spaces
• Use Figma to create user flows, wireframes, prototypes, and low- to high-fidelity interaction or UI designs as appropriate for the project stage
• Collaborate closely with Product, Engineering, Data, IT, scientists, and business stakeholders to ensure recommendations and designs are feasible, scalable, and aligned with technical constraints
• Present research findings, UX rationale, recommendations, and work progress to cross-functional stakeholders and leadership
• Support responsive web experiences that work effectively across desktop and mobile screen sizes

Requirements

• Required Qualifications:
• Bachelor's degree in a related field
• Typically four to seven years of experience in UX research, UX design, service design, or a related field, with demonstrated ability to independently lead complex UX initiatives
• Experience planning and leading UX research activities, including user interviews, stakeholder interviews, workflow walk-throughs, usability testing, and research synthesis
• Strong workflow mapping, systems-thinking, critical-thinking, and requirements-gathering skills
• Demonstrated ability to translate research findings and user needs into clear requirements, UX strategies, user flows, interaction designs, and scalable digital experiences
• Experience facilitating workshops, presenting recommendations, and communicating UX processes to cross-functional stakeholders and leadership
• Ability to independently lead projects forward and navigate ambiguous or undefined problem spaces
• Proficiency with Figma, including creation of user flows, wireframes, prototypes, and interaction or UI designs
• Experience collaborating with Product, Engineering, Data, IT, scientists, and other business stakeholders
• Experience designing responsive web experiences for desktop and mobile use
• Portfolio or work samples demonstrating end-to-end UX process, including research, workflow analysis, requirements definition, decision-making, and delivered outcomes
• Eligible to work in the United States
• Able to work in a hybrid arrangement with approximately 50% onsite attendance in New Brunswick, NJ

Preferred Qualifications

• Experience supporting life sciences, pharmaceutical, healthcare, laboratory, scientific, or regulated environments
• Experience with complex enterprise systems, internal tools, operational workflows, data-heavy platforms, or scientific workflows
• Experience with AI-enabled tools, AI product experiences, chatbots, Copilot, Claude, or conversational AI
• Experience with data or analytics platforms, dashboards, modeling tools, or automation workflows
• Familiarity with coding, software development, or technical product environments