UX Researcher

Responsibilities

• Plan and conduct qualitative user research, including interviews, usability studies, and surveys to uncover user needs and behaviors.
• Analyze and synthesize research findings into clear recommendations, reports, presentations, and highlight reels for cross-functional stakeholders.
• Possess strong communication skills to partner with Product, Design, Engineering, and Program Management teams to shape research plans and drive product decisions.
• Support participant recruiting and onboarding while coordinating research logistics and execution.
• Contribute to literature reviews, desk research, and broader UX research initiatives across the team.

Requirements

• BA/BS degree in Anthropology, Human-Computer Interaction, Human Factors, Psychology, Sociology, or a related research, scientific, or engineering field.
• 2+ years of applied UX/user research experience in a professional setting after graduation or formal training.
• Hands-on experience conducting qualitative research methods such as user interviews, usability testing, and survey-based research.
• Strong ability to communicate research findings through presentations, reports, and stakeholder discussions.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
• 401(k)-retirement savings
• Life & disability insurance
• Employee Assistance Program
• Legal support
• Auto, home insurance, pet insurance
• Preferred vendor discounts