UX Engineer

This is an exempt position.

Overview

We are seeking a local UX Engineer who will support our Albany, NY client to support the design, development, implementation, and continuous improvement of client-facing / internal applications that advance public-sector initiatives. The UX Engineer will collaborate with stakeholders, researchers, designers, and developers to translate business needs into accessible, multi-device user experiences supported by research, prototyping, usability testing, and UX metrics.

Responsibilities

• Consult with stakeholders to understand business goals and translate business needs into user-centered solutions.
• Collaborate as part of a team of problem solvers to address complex business issues from strategy through execution.
• Design, develop, and implement client-facing and internal applications and technology tools that support strategic initiatives.
• Apply enterprise architecture principles across application areas to build delivery models that align capabilities with business needs.
• Use multiple sources of information, including broader stakeholder perspectives, to develop solutions and recommendations.
• Address defects and enhancements throughout the application support lifecycle and participate in post-implementation incident resolution as required.
• Create and execute user research plans, including surveys, interviews, and focus groups, and communicate findings to internal and external stakeholders.
• Plan and facilitate design thinking workshops, including journey mapping and user needs modeling.
• Create UX deliverables, including user models and scenarios, sketches, user stories, user flows, wireframes, storyboards, and sitemaps.
• Create and iteratively refine interactive user experience prototypes that require coding.
• Plan and conduct usability testing, analyze user feedback and activity, and iterate on designs to improve the user experience.
• Work closely with developers to bring designs to life and continuously improve delivered solutions.
• Collect quantitative and qualitative UX metrics to support usability validation.
• Assist with content development and design experiences for multi-device web, iOS, and Android environments.
• Perform other duties as assigned.

Requirements

• 4+ years of experience as a UX Engineer.
• 5+ years of UI/UX engineering experience across the full lifecycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
• 1+ years of experience working in an Integrated Eligibility System program across various workstreams in a Health and Human Services setting.
• 1+ years of experience with Adobe Creative Suite or Figma.
• 1+ years of experience with user research, user modeling, and usability testing.
• 1+ years of experience with CSS3, HTML5, and JavaScript.

Pay

W2 Hourly Rate: $55–$60/hour

Schedule

• Location: Albany, NY (Hybrid)
• Duration: 36 Months (with potential for extension)
• Start Date: September 15, 2026