UX Designer (Okta End Use Dashboard)

Job Description

Minimum 8 years genuine experience
Tech Stack Snapshot / Tagline
- User Experience (UX) Design
- Figma / Adobe XD
- Enterprise Portal Design
- Okta End-User Dashboard
- Identity & Access Management (IAM)
- User Research & Feedback Analysis
- Wireframing & Prototyping
- Information Architecture
- Dashboard Usability Optimization
- Stakeholder Presentation & Design Workshops
- Design Systems & UI Standard

Role Summary

We are seeking an experienced UX Designer to assess, redesign, and optimize the Okta End-User Dashboard experience for employees and contractors. The consultant will evaluate the current dashboard layout, identify usability improvements, and develop a modern, business-aligned dashboard structure that enhances discoverability, usability, and self-service adoption.

Educational Qualification

B.E / B.Tech / BCA / MCA or equivalent in Computer Science / IT

Primary Skills (Must Have)

• 3+ years of UX/UI Design experience
• 3+ years of experience designing enterprise portals, SaaS applications, or employee-facing digital platforms
• 3+ years of proficiency with Figma, Adobe XD, or equivalent design tools

Secondary Skills (Good to Have)

• Experience conducting user research, surveys, and usability assessments
• Strong understanding of information architecture and dashboard design principles
• Ability to create wireframes, prototypes, and user journeys
• Excellent stakeholder communication and presentation skills

Soft Skills

• Strong communication and presentation skills
• Ability to facilitate stakeholder workshops and gather requirements
• Influence decision-making and communicate design concepts to both technical and non-technical audiences

Why This Role Matters

This role is critical to improving the employee and contractor digital experience within the organization's Identity and Access Management ecosystem. A well-designed Okta dashboard enables users to quickly access the applications and services relevant to their role while supporting least-privilege access principles. The successful candidate will help increase user adoption, reduce support requests, improve application discoverability, and establish a scalable dashboard design framework aligned with business functions and governance standards.

Responsibilities (What You'll Do)

• Assess the existing Okta End-User Dashboard structure, tile organization, and user experience.
• Conduct user interviews, surveys, and usability assessments to gather workforce feedback.
• Analyze dashboard usage patterns and identify opportunities for usability improvements.
• Design wireframes and prototype concepts for a redesigned dashboard experience.
• Develop section-based dashboard layouts organized by business functions such as IT, HR, Finance, Clinical Systems, and R&D.
• Define dashboard information hierarchy, navigation structure, and content organization standards.
• Establish tile naming conventions, icon standards, categorization guidelines, and design consistency principles.
• Create presentation materials and facilitate design review sessions with IAM leadership and IT stakeholders.
• Incorporate stakeholder feedback and refine dashboard design recommendations.
• Collaborate with IAM Engineers and Okta Administrators to support implementation of approved designs.
• Participate in change management and deployment planning activities.
• Document design standards, recommendations, and future-state dashboard governance guidelines.

Expected Outcomes (What Success Looks Like in 6–12 Months)

• Comprehensive assessment of current Okta Dashboard completed.
• Validated user feedback and usability insights documented.
• Future-state dashboard design approved by IAM leadership and stakeholders.
• Business-function-based dashboard structure successfully implemented.
• Standardized tile naming conventions and icon guidelines established.
• Improved application discoverability and user experience across workforce populations.
• Enhanced self-service adoption and reduced end-user navigation challenges.
• Documented UX standards available for future dashboard enhancements and governance.

About FalconSmartIT

We are a specialist IT Recruitment Agency. We specialise in finding the best IT professionals for your given IT requirement.

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