Frontend UX Designer

How You’ll Lead

We’re looking for a UI/UX Designer to design and optimize direct-to-consumer (D2C) online stores for some of the world’s leading artists and labels. You’ll help shape the way fans experience, interact, and purchase from their favorite artists through beautifully crafted, high-performing e-commerce experiences. You’ll be responsible for elevating the artists’ worlds, thinking like a superfan but with razor sharp digital design skills—translating music culture, brand identity, and merchandising into seamless, emotionally engaging online stores that drive sales and fan loyalty. You’ll work closely with the wider design/motion teams to build out the ultimate fan experience and collaborate with store front developers and back end systems teams to push our sites and stores into better experiences for our artist and consumers.

How You’ll Create

• Design and iterate on e-commerce experiences—from landing pages and product detail pages to checkout and campaign microsites—that bring artist brands to life.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling, usability, and conversion.
• Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect implementation and an exceptional end-to-end customer journey.
• Use insights from analytics, A/B testing, and fan feedback to refine and optimize store performance.
• Translate brand and album aesthetics into cohesive digital experiences aligned with campaign visuals and creative direction.
• Advocate for best-in-class UX practices, accessibility, and responsive design across all digital touchpoints.
• Work closely with developers to ensure the feasibility and implementation of design solutions.

VIBE

• 3+ years of experience in UI/UX design, ideally in e-commerce, entertainment, or consumer brands.
• Strong portfolio demonstrating responsive design, visual design systems, and UX problem-solving.
• Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite.
• Good working knowledge of Shopify and/or other D2C e-commerce platforms.
• Understanding of digital merchandising, conversion optimization, and checkout flow best practices.
• Comfortable working in a fast-paced, campaign-driven environment with shifting priorities.

Perks

• Comprehensive medical, dental, and vision coverage, including 100% coverage for out-patient in-network mental health services.
• Fertility coverage for eligible medical plan participants.
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year).
• Student Loan Repayment Assistance and Tuition Reimbursement.
• A 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution.
• A variety of ways to prioritize much-needed time away from work, including: Flexible Paid Time Off (PTO) for exempt employees, 3-weeks PTO for non-exempt employees, 2-weeks paid Winter Break, 10 Company Holidays (including Juneteenth and Wellbeing Day), and Summer Fridays (between Memorial Day and Labor Day).

Disclaimer

This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer. We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT. For more information, please click on the following links.

Universal Music Group

The Universal Music Group is the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute, and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.