UX Designer and AI Strategist

Job Description

• Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment.
• Champion a user-centered approach in the development and application of AI technologies.
• Demonstrate compelling storytelling skills as well as a command of design thinking principles and best practices.
• Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences.
• Collaborate with product managers, engineers, and other stakeholders to translate AI capabilities into tangible user benefits and design requirements.
• Design and/or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy.
• Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction within our organization.
• Stay abreast of the latest advancements in AI and their potential applications in experience design and market fit.
• Effectively communicate findings, design concepts, and AI possibilities to diverse audiences.

AI Literacy

• A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI – their capabilities, limitations, and ethical considerations.
• You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level.

Problem Solver

• Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges.

User-Centric Mindset

• A deep passion for understanding and advocating for the user.

Collaboration & Communication

• Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually).

Adaptability & Continuous Learning

• Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities.

Specialized Roles

For AI-Focused Experience Designer, You Might Specialize In

• Human-AI Interaction Design: Crafting intuitive and engaging interactions for AI-powered solutions (e.g., conversational UIs, recommendation engines, generative content tools).
• End-to-End Design Process for AI-Features: Experienced in the complete AI design lifecycle, from defining user needs to creating prototypes and detailed specifications for AI features.
• AI-Powered Prototyping & Visualization: Using AI tools to rapidly prototype experiences or visualize complex AI-driven data for users.
• Designing for AI Transparency & Explainability: Creating interfaces that help users understand and trust AI-driven decisions and outputs.
• Data-Informed Design for AI: Proven ability to utilize user data, AI metrics, and research to design and improve AI outcomes.
• Ethical AI Design: Proactively identifying and mitigating bias and ethical concerns in the design of AI-powered experiences.
• Speculative & Future-State Design: Exploring novel applications of emerging AI to envision future user experiences.
• Holistic AI Experience Evaluation: Assessing the overall AI user experience, including perceived intelligence, usefulness, reliability, and how errors, uncertainty, failures, and edge cases are managed and communicated.
• AI-Augmented Methodologies: Leveraging AI tools for qualitative data analysis (e.g., thematic analysis of interviews, open-ended surveys), sentiment analysis, or identifying patterns in large user datasets.
• Evaluating Experiences with AI-Powered Features: Developing methods to assess the usability, utility, and implications of AI in user-facing applications.
• Generative Synthesis with AI: Using AI to assist in synthesizing data to uncover insights and opportunities for AI application.
• AI and Customer Experience: Understanding AI-driven opportunities to inform proactive CX strategies.

Portfolio

• Showcasing exceptional UX design for apps and services that showcases your process, skills, and impact.
• Your portfolio should demonstrate a mastery of UX craft and the ability to drive complex projects.
• Proven experience in AI assisted workflows and or multimodal interaction design is a plus.

Basic Requirements

• Bachelor's or Master's degree: in HCI, Design, or a related field, or equivalent practical experience.
• 6+ years proven experience in Design.