UX Design Contractor – 17246

Remote position based in Virginia. Clearance not required.

About the role

We are seeking a highly skilled UX Designer to support the modernization of internal tools for Member Service Representatives. This contract role involves designing intuitive, scalable, and user-centered interfaces that replace legacy systems reaching end-of-life. You will collaborate closely with Product, UX, and Engineering teams—especially those working with Microsoft Dynamics—to craft high-quality, development-ready designs that enhance employee workflows and improve the overall member service experience. Your work will contribute to enterprise-wide design standards, ensure accessibility compliance, and push forward innovative solutions in a dynamic environment.

Responsibilities

• Design modern, user-friendly interfaces for internal operational tools.
• Translate legacy system functionalities into efficient, user-centered workflows.
• Develop high-fidelity UI/UX prototypes ready for development handoff.
• Contribute to and apply enterprise design systems for consistency, scalability, and accessibility.
• Collaborate with cross-functional teams, including Product Owners, Business Analysts, and Microsoft Dynamics developers, to define, refine, and validate requirements.
• Support usability testing, iterate designs based on stakeholder feedback, and identify workflow inefficiencies.
• Ensure designs meet compliance, accessibility, and enterprise standards.
• Participate in Agile planning sessions, intake, and refinement activities.

Requirements

• 5+ years of experience in UX/UI or product design, especially for enterprise applications.
• Proven portfolio demonstrating end-to-end UX design, including high-fidelity prototypes.
• Experience working with design systems and tools like Figma.
• Ability to create development-ready designs with detailed interaction specifications.
• Strong collaboration experience in Agile environments with engineering teams.

Preferred Qualifications

• Experience designing internal or employee-facing tools, particularly in the financial or regulated industries.
• Familiarity with Microsoft Dynamics 365 or similar enterprise platforms.
• Experience modernizing or replacing legacy systems.
• Knowledge of accessibility standards (WCAG).
• Background working in financial services or compliance-sensitive sectors.

Tools & Technologies

• Figma (design, prototyping, design systems)
• Microsoft Dynamics (preferred)
• Agile tools such as Azure DevOps or Jira
• Collaboration via Microsoft Teams and Microsoft 365

Success Measures

• Delivery of high-quality, development-ready design assets reducing ambiguity and streamlining engineering handoff.
• Improved workflows and usability for Member Service Representatives.
• Consistent application of design system standards.
• Effective collaboration across UX, Product, and Engineering teams.

Engagement Details

• Contract role supporting internal tool modernization.
• Embedded within a centralized UX team.
• Cross-functional collaboration with Digital and Engineering partners.

Pay

$65.00/hour