Jobs · Georgia

UX Design Consultant

Experient · Atlanta, GA · 1 wk ago
Full-time
At Experient, we partner with organizations to solve complex business challenges through innovative technology and strategic consulting solutions. Our team is committed to delivering exceptional client experiences, fostering meaningful relationships and helping organizations navigate transformation in an evolving digital landscape. We value collaboration, curiosity and a results-driven mindset that empowers both our clients and our people to succeed. We are seeking an experienced UX Design Consultant to join our team. In this role, you will partner directly with clients to uncover user and business needs, and translate them into intuitive, evidence-based digital experiences across web and mobile platforms. The ideal candidate combines strong research and strategic-thinking skills with hands-on interaction design ability, is comfortable facilitating workshops and presenting to senior stakeholders and stays current with modern design tools, AI-assisted workflows and accessibility standards. Location: Atlanta, GA; Hybrid work environment. What You’ll Do Plan and conduct user research (interviews, surveys, contextual inquiry, usability testing) and synthesize findings into clear, actionable insightsFacilitate design thinking workshops, journey mapping sessions and stakeholder alignment activities with client teamsTranslate research into sitemaps, user flows, service blueprints, journey maps, wireframes and high-fidelity prototypesDesign and iterate on interaction patterns and visual solutions using tools such as Figma, FigJam and AI-assisted design and prototyping toolsPartner with product managers, engineers and content strategists to define product functionality and ensure feasible, cohesive experiencesApply and advocate for accessibility standards (WCAG 2.2) and inclusive design practices throughout the design processConduct usability and A/B testing on key interface elements (CTAs, navigation, forms, landing pages, and banners) and iterate based on findingsContribute to and help maintain design systems and component libraries to ensure consistency across client productsTrack UX trends, emerging tools and competitor products, and bring fresh perspective and best practices to client engagementsPresent design rationale, research findings and recommendations clearly to both technical and non-technical stakeholders What You’ll Bring 7–10 years of experience applying UX design best practices, with deep expertise in mobile-first, responsive and multi-platform designBachelor's degree required; advanced degree or relevant product management certifications preferred.Consulting and/or Digital Product Agency experience required with a proven ability to manage client expectations and adapt to diverse client environments.Proven experience leading digital product concepting, from problem framing through high-fidelity executionStrong foundation in user-centered design, design thinking and human-centered research methodsHands-on proficiency with modern design and prototyping tools (e.g., Figma, FigJam, Adobe XD) and familiarity with AI-assisted design and research toolsExperience planning and conducting qualitative and quantitative research, including user interviews, surveys, usability testing, A/B testing and heuristic evaluationAbility to synthesize ambiguous, sometimes conflicting inputs into clear design direction and concrete recommendationsStrong facilitation and communication skills, with experience presenting design concepts and rationale to clients and cross-functional stakeholdersComfort working directly with clients to gather detailed requirements and design complete user experiences that meet their needs and visionA consultant’s mindset (adaptable, curious, and comfortable wearing multiple hats across research, design, and strategy) with a deep understanding of business driversAbility to iterate designs and solutions efficiently and intelligently, and to work effectively in a team setting, synthesizing abstract ideas into concrete design implicationsPassionate about resolving user pain points through great design, and open to feedback and constructive criticismGenuine interest in UX and the broader design and innovation landscape, with a habit of researching and applying the industry’s latest trends and technologies Experient is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity, or any other characteristic protected by law.

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