UX/Consumer Insights Researcher IV

About the role

This is a unique opportunity to join the Wearables team and contribute to research that directly shapes how cutting-edge consumer hardware products reach the market. Unlike traditional UXR roles focused on software usability, this position offers exposure to the full consumer journey— from understanding purchase drivers and shopping behavior to exploring how people integrate wearable devices into their daily lives.

Responsibilities

• Plan and execute research using appropriate qualitative and/or quantitative methods (e.g., interviews, product evaluations, surveys, diary studies).
• Partner with cross-functional stakeholders to define research goals, scope, timelines, and deliverables for assigned projects.
• Develop research plans, screeners, discussion guides, and related study materials.
• Conduct data collection, synthesize findings, and translate insights into clear, actionable recommendations.
• Communicate results via written reports and presentations, tailored to stakeholder needs.
• Support iterative learning by advising on next steps and follow-up research opportunities.
• Maintain research documentation and contribute to research repositories as needed.

Requirements

• Experience conducting UX research and selecting methods appropriate to the research question.
• Experience planning and moderating user interviews and usability testing.
• Experience synthesizing research findings into clear insights and recommendations for product/design partners.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks, prioritize effectively, and deliver work on schedule in a fast-paced environment.
• Experience with research-related AI tools.

Minimum Requirements

• Experience conducting UX research and selecting methods appropriate to the research question.
• Experience planning and moderating user interviews and usability testing.
• Experience synthesizing research findings into clear insights and recommendations for product/design partners.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks, prioritize effectively, and deliver work on schedule in a fast-paced environment.
• Experience with research-related AI tools.

Benefits

• Individual compensation is determined by skills, qualifications, experience, and location.
• Full-time roles are eligible for Medical, Dental, Vision, Commuter, and 401K benefits with company matching.