UTS - Temporary Proctor at NC State

Raleigh, NC – Temporary position, 20-29 hours per week.

About the role

The Center is seeking a part-time proctor for NC State academic exams. Proctors ensure exam integrity and provide superior customer service in a friendly, technology-enhanced environment. Flexibility in hours and day-to-day operations is expected.

Responsibilities

• Oversee other temporary proctors while on site to ensure all processes are followed
• Ensure all exams are filed correctly, double-checking rosters and daily completed exams
• Scan and email exams to the appropriate instructor or contact person
• Answer fundamental questions over the phone and in person
• Know when a query needs to be escalated to a full-time proctor
• Assist in any other areas as determined by full-time proctors or upper management
• Serve as an intermittent replacement for a full-time proctor in extenuating circumstances

Requirements

• Customer service experience
• Comfortable using tablets and computers
• Open availability for one of the following schedules:
  • Option 1: 4–9 hour shifts between 8:00 AM–7:30 PM, Monday–Thursday; 4–9 hour shifts between 8:00 AM–5:00 PM on Fridays; extended hours during finals
  • Option 2: Standard schedule of 8:00 AM–2:30 PM, Monday–Thursday, and 8:00 AM–1:30 PM Friday, with a 30-minute lunch break each day

Benefits

• Health insurance for temporary employees
• LEAD courses for career enhancement
• Free attendance at non-revenue-generating sporting events
• Childcare discounts
• Wellness & Recreation membership and programs

Perks and benefits eligibility is based on part-time or full-time employment status.

Pay

$17.00 per hour.