UTS - Temporary Advancement Learning Specialist at NC State

Temporary position based in Raleigh, NC with a hybrid schedule (in office two days a week, including Wednesday).

About the role

This position assists with administration and coordination of training programs, including logistical support for training processes, systems, reporting, and services. The role supports onboarding new employees and offboarding departing employees, serves as a help-desk for department systems, and ensures system access and data confidentiality compliance.

Responsibilities

• Provide logistical support for training processes, systems, reporting, and services.
• Assist with onboarding new employees and offboarding employees leaving the university.
• Serve in a help-desk role to answer questions regarding the department’s systems.
• Assist with system access for all department-related systems and resources, including data usage and confidentiality compliance.

Requirements

• 4-year college degree preferred.
• Strong interpersonal and critical thinking skills, including flexibility and adaptability with competing priorities.
• Outstanding oral and written communication skills.
• Excellent attention to detail.
• Ability to interact effectively and collegially with diverse groups.
• Organizational and time management skills to handle multiple projects, shifting priorities, and deadlines.
• Proficiency in MS Office and Google applications.
• Ability to work independently and as part of a team.

Preferred Qualifications

• 1-3 years of database management or CRM experience.
• Experience communicating complex processes in easy-to-understand instructions.
• Knowledge of software used for fundraising/alumni data and database information management.
• Experience working with a Learning Management System (LMS).
• Experience presenting and/or facilitating webinars or training presentations.

Benefits

• Health insurance for temporary employees.
• Access to LEAD courses for career enhancement.
• Free attendance at non-revenue-generating sporting events.
• Childcare discounts.
• Wellness & Recreation membership and programs.

Perks and benefits eligibility is based on part-time or full-time employment status.

Pay

$22.00 per hour.

Schedule

Monday–Friday, 40 hours per week.