Utilization Management Technician

Responsibilities

• Coordinate, generate and track both incoming and outgoing correspondence, faxes and authorizations related to prospective, concurrent and post service review functions.
• Interacts with facilities, vendors, providers, and other staff to facilitate receipt of information, and /or records for prompt review and response.

Requirements

• High School/GED required.
• Associate’s Degree or equivalent education & experience preferred.
• Minimum of 1 year general office and/or customer service experience required.
• Work experience in healthcare setting required.
• Knowledge of medical terminology required.
• Minimum of 1 year experience in Managed Care, Insurance, or Call Center experience required.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) required.
• Consistent word processing speed and accuracy of 50 or more words per minute required.

Qualifications

• Must live in EST or EST time zone.

Skills

• Microsoft Office Suite proficiency.
• Medical terminology knowledge.
• Customer service experience.
• Managed Care, Insurance, or Call Center experience.

Benefits

• Competitive pay.
• Paid time off including holidays and volunteer events.
• Health insurance coverage for you and your dependents on Day 1.
• 401(k).
• Tuition reimbursement.