Utility Worker- Food & Nutrition

About the role

Nutrition Utility Worker performs food service delivery and sanitation work within a hospital setting. Work involves assistance to cooks, dieticians and other personnel in performing a variety of patient, cafeteria and catering food preparation, service and sanitation duties.

Responsibilities

• Assist cooks, dieticians and other personnel with patient, cafeteria and catering food preparation, service and sanitation duties.
• Observe established sanitary standards in housekeeping of the work area, cleaning of related equipment and utensils, and personal hygiene.
• Work under general supervision of cooks, dieticians or other supervisory personnel who inspect work in progress and review results obtained.

Behavioral Standards

• Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service.
• Expresses recognition and shows appreciation to others; fully utilizes AIDET principles.
• Responds quickly to handle requests, complaints, and questions; displays a positive attitude.

Communication/Knowledge

• Wears nametag properly; follows dress code policy.
• Answers phone correctly and promptly; is prepared for meetings; meets deadlines.
• Does not participate in gossip; acts ethically and treats others with respect.
• Respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.

Collaboration/Teamwork

• Attends staff meetings; follows HIPAA guidelines; follows patient rights policy.
• Complies with the compliance program; demonstrates knowledge of role in a disaster.
• Demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes.
• Always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the:
  • Life Safety program
  • Utilities Management program
  • Hazardous Materials program
  • Emergency Preparedness program
  • Safety Management program
  • Medical Equipment Management program
  • Security Management program

Requirements

• High School Diploma or GED equivalent

Benefits

• Competitive salary
• Company 401(k)
• Employee programs and events
• Paid Time Off
• 5 Company Holidays and 2 Floating Holidays
• Employer paid life insurance
• Additional voluntary benefits such as STD, LTD, etc.